From Knowledge to Action
September 30, 2025 at 4:00 AM
by Kathleen Bokrossy
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I’m getting ready to host Meet Me at the Winery: The Dental Hygiene Breakthrough Blueprint — Growing Your Practice Through Oral Probiotics, that is happening this Friday. We still have two spots left for anyone who would like to join us! See below to register.

One of the areas I’ll be focusing on is bridging the gap between knowledge translation and implementation. That’s the hardest part, isn’t it? We leave a course inspired and full of ideas, but the real challenge is knowing what to do next to actually bring it to life in our practice.

It’s the same with lasers—you complete your training and then wonder: How do we make this a consistent part of care?

Here are a few strategies I’ll be sharing on Friday that you can start thinking about now:

Elevate the Whole Team

The best way to implement a new program is to bring your entire team along for the journey. If that isn’t possible, then whoever attends the program should come back to the office, present the key learnings, and help create an action plan.

The Three Pillars: Before, During, After

I always like to frame every experience around these three pillars. They are interconnected, and it doesn’t matter where you start. But if I were implementing something new, I would begin with the After Experience.

Why? Because your existing patient base already trusts you. They’re the most natural place to begin sharing “what you now know”—whether that’s the benefits of oral probiotics, the power of laser therapy, or the value of air polishing.

Think about it: when you learn about oral probiotics, doesn’t a client immediately come to mind? Mrs. Smith could benefit from this! Mr. Jones struggles with Candida—I’d love to get him started next visit.

Don’t Keep It a Secret

Too often, we implement new technology but keep it as the Best Kept Secret. Then, when we finally bring it up in the chair, it can feel like a hard pitch. Instead, we want to prime our patients ahead of time.

That means:

- Sending out emails to your client base

- Sharing posts on social media

- Adding it to your New Patient Welcome Package

This way, when a patient comes in, they’re already familiar and curious. Instead of a “cold sell,” it becomes a warm invitation.

As you can see, implementation doesn’t have to feel overwhelming. Start small, start with the After Experience, and start by sharing. Your patients will thank you.

Click here If you would like to join us this Friday at the Winery in Stoney Creek, Ontario.

Warmly,

Kathleen

Kathleen Bokrossy, RDH, BSc ~ Founder | President