Kathleen's Blog - May 4, 2021
May 4, 2021 at 4:00 AM

It has been a busy week for us here at rdhu, and it's only Tuesday!

CDHO registered RDH's, who were audited this year, received their results of their QA Records submission on Friday.

Typically, each year 60% pass on the first submission and 30% on the second.

I would like to strongly advise all of you who are being audited for 2022 to reach out to us for QA help. Be a part of the 60%!

Start today. Don't wait.

A quote that is in my journal today "If we wait for the moment when everything is ready, we shall never begin". Begin today with us, even if you don't feel ready.

Did you take part in our Oral Health Month challenge with converting clients from a manual brush to power? If you did, please email info@rdhu.ca your tracking sheet for your chance to win an iO Oral B Power Brush by TOMORROW May 5th! We will select 5 winners/entries and announce LIVE on our show, The RDH View, on Friday!

Thank you for reading and your continued support.

Have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


What You Should Know About Dental Hygiene Online Courses in Canada
May 3, 2021 at 11:00 PM
What You Should Know About Dental Hygiene Online Courses in Canada

Every dental hygienist wants to keep learning and improving their skills so they can improve their practice and guide patients to better outcomes. But, as you probably realize, running a busy practice and finding time to further your education isn’t easy.

RHDU’s dental hygiene online courses in Canada have been making it possible for RDHs like you, over 16,000 of them, to get the continuing education they need. And they can conveniently do so while maintaining a heavy schedule and running a growing practice.

Here’s some information about our online courses that you may find helpful.

Get recognized continuing education and CE hours

RDHU offers a nationally approved PACE program, which means you can get CE hours through our online courses. So, the continuing education you receive through these courses counts towards your required amount. And you can use the CE hours for other professional development schemes and activities.

As we cover next, there are a variety of ways to receive continuing education and gain your hours with RDHU.

Grow your dental hygiene knowledge in the way that suits you

Dental hygiene online courses in Canada are so convenient because they come in different formats, letting you choose the ones that work best for you.

Here are different types of online courses you can receive and their individual strengths.

Online CE subscription

With an online subscription, you can access a large library of continually updated CE courses.

This enables you to earn up to 12 CE hours every year, which goes a long way in helping you stay compliant with regulations for RDHs.

On-Demand CE

On-demand CE, meanwhile, can be a great fit for you if your online training needs are less consistent from month to month. Or, you may also want some more self-direction than that provided by the online CE subscription.

Either way, you can take dental hygiene courses according to when you need them. You can single out the ones you feel will help you improve the practice the most.

Live stream courses

And, just like you would at an on-site learning event, you can tune in online and listen to dental hygiene course presenters speaking live. You can hear insights on the latest discoveries that can benefit your patients and tested tips on building your practice.

QA coaching

This program gives you access to an experienced coach through either phone or email. You cover such practice-essential topics as practice profile, medical emergencies, and infection control to help you meet critical QA goals.

As a result, you can run a safer practice, and one that’s also growth-ready.

Plus, you get helpful email campaigns and, if you like, membership to a private Facebook group where you can continue to receive more insights, education, and clarification whenever you need it.

Learn from the country’s leading practitioners

Especially at RDHU, our presenters are all accomplished dental hygienists from across Canada. That means when you sign up, you can learn from the field’s top minds, all brought together on a single platform.

This contributes to the breadth of perspectives and expertise you can draw from, enabling you to build your practice and career in ways that are uniquely customized to it.

Sign up with RDHU for dental hygiene online courses in Canada

RDHU provides online courses to dental hygienists like you through our online courses, which are available all across Canada. Our courses can help you get the CE hours you need for compliance while picking up new skills that improve your practice for both you and your patients.

Sign up for our online courses or contact us to learn more about how our services can help you.

Kathleen's Blog - April 27, 2021
April 27, 2021 at 4:00 AM

We are really excited for the new courses that have been added to our online boutique!

Beth and I had a great meeting this morning with Dr. Mandeep Johal who is presenting next month with us on Tongue-Ties, Myofunctional Therapy, Ortho, airway etc. (and bringing Joe Seigfried on as a special guest for Part 2). Dr. Johal wanted to share her slides with us as we always like to make sure that the courses we offer are suited for our members. We recorded a short clip of the meeting today because we were getting pretty excited about the information she will be sharing. Here's a sneak peek into our meeting this morning.

The Brain Health program that Anne O Rice is presenting next week is something that will impact both your personal and professional life. I have asked Anne to hop online with me tomorrow so that we can discuss her upcoming course. We will share this with you on our Facebook and YouTube channel :)

We receive emails from many who cannot make it live on courses with us. We do our best to offer these courses later at night, on weekends and have members from across the US and Canada (and even other countries across the sea!). It takes a lot of behind-the-scenes with the scheduling and availability of our portal, facilitators and most importantly, our presenters. Please know that some of our courses are offered live rather than as a recorded on-demand course; which means, we will have the presenter back with us to present 'live'. However, that said, our 'live' courses we record and keep available as a recording for 30 days following. Once you register you can email info@rdhu.ca and let us know that you need the recording.

We always appreciate your feedback! Please continue to share as it helps us continue to grow and be there for and with you!

Thank you for reading and your continued support.

Have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - April 20, 2021
April 20, 2021 at 4:00 AM

It's difficult to believe that we are nearing the end of April 2021! Another year is flying by.

I am trying my best to live in the present, to be mindful and do something that makes me improve every day. Whether it is reading a book or doing some sort of fitness.

It's hard to stay positive every day. It's hard to stay motivated when we are in another stay-at-home order.

Keeping a positive mindset and doing something for YOU is so important.

I started riding a bike again this week, which I haven't done in MANY years. I don't think the saying is true when it comes to remembering how to do something "It's like riding a bike!" Because I feel like I had to relearn all over again!

I must say though, I do enjoy the short bike rides that I am taking and plan on doing this every day until I feel 100% confident again. I think I am experiencing Post Traumatic Stress Disorder from my accident that happened 1.5 years ago now where I slid down our ramp at our cottage on ice and broke my leg and shattered my ankle. Just as I was healing we were hit with the pandemic, so I have been home since Thanksgiving 2019.

Feels surreal.

Time is going by so quickly so I really try to focus on each day and make it a unique day.

Like I mentioned earlier, taking time and doing something for you is essential.

If you have ever read the book The Slight Edge, it is all about making small incremental changes in your life every day to help you be a better version of yourself so that you can continue to grow. Growth = Happiness.

I write down the 3 things I need to do everyday to help me continue to grow personally and professionally. It has helped me enjoy this past year.

I hope you are taking a part in the (April) Oral Health Month Challenge. I think this is something that can motivate you every day to make a positive impact on your client's oral and overall health. It's a small incremental change that will have such a great impact.

Perhaps you can set a goal for yourself for the next week and a half left of this challenge to convert 2 clients a day from manual to power.

If you have any questions about this, please feel free to reach out to us. More information and the tracking sheet is found below.

#manualtopower #powertochange #changetheodds

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - April 13, 2021
April 13, 2021 at 4:00 AM

Wow! What a celebration for the National Dental Hygienists Week!

I don't think I have ever felt more proud of our profession as I did last week.

Social media was lighting up with posts of dental hygienists celebrating. There were landmarks across the country being lit up purple and dental hygienists driving distances to take pics of the huge billboards that were also displayed.

When you look back at the year we had, since the last NDHW, we should all feel so proud.

We went from being deemed non-essential and shut down for 3 months where the majority of our members dove into Continuing Education and we all stayed connected. To then going back to work and adapting to change. We have all pivoted and have adapted to our new normal. We have since been deemed as essential healthcare workers by the government and remain open to see clients. I don't think we will see a time like this (in our lifetime) again.

So, kudos to all of you!

We closed the celebration last week with our show The RDH View and the amazing dental hygienist and my very good friend, Jo-Anne Jones. We had approximately 600 viewers, which is such a great turn out, on Zoom and our live Facebook feed and have since had over 2000 dental hygienists watch.

Don't miss out on this opportunity and take part of this important message. This is also free and you can receive 1.25 CE hours.

Let's continue celebrating this month and take part in the Oral Health month challenge, where we are tracking our conversions from switching our clients from using a manual brush to power. #manualtopower #powertochange #changetheodds

We sent out an email last week with details; however, we have included the information below, along with the tracking sheet.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - April 6, 2021
April 6, 2021 at 4:00 AM

A case-control study was conducted and recently published in the ‘European Federation of Periodontology’s ‘Journal of Clinical Periodontology’, showing the association between periodontitis and severity of COVID‐19 infection. The study found that COVID-19 patients with periodontitis were 3.5 times more likely to be admitted to intensive care, 4.5 times more likely to need a ventilator, and almost nine times more likely to die compared to those without gum disease!

A recent study was published in the International Dental Journal which was a 12-week trial and included the new Oral-B iO Oscillating-Rotating with micro-vibrations power brush, Stannous Fluoride, CPC Rinse and Floss. The clinical findings were of such: The group (with gingivitis) that were on a manual brush with Sodium Fluoride improved by 20%. The group with the iO power brush and Stannous Fluoride improved by 80% and the group who incorporated the new Oral-B iO Oscillating-Rotating with micro-vibrations power brush, Stannous Fluoride, CPC Rinse and Floss improved by 100%.

We know that 80% of our clients present with some form of periodontal disease.

The fight is real. The studies are there. The time is now.

We are excited to share that we are holding a special contest this month, with Crest & Oral B, to help celebrate Oral Health Month!

During the month of April, track how many clients you convert from a manual brush to an Oral B power brush (with Genius or iO). One conversion = 1 ballot! At the end of the month send us your number of conversions. For every one you convert fo power, your name will go in the draw. The more you convert, the more entries and chance you have to win!

You can either have the power brushes available for your clients or take orders and share your professional discount with them.

We will select 5 winners!

Please send in your tracking sheet by Wednesday, May 5th. A tracking sheet will be sent out tomorrow.

The winners will be selected and announced on Friday, May 7 on our show The RDH View! (*you don't have to be present on The RDH View to win). (Please note, this contest is being run separately for 123dentist practices).

Let’s change the odds and not shoot for 20 out of 100. Let’s shoot for 80 or 100 out of 100!

If you are available tomorrow, Wednesday, April 7th, join Beth Parkes and myself live on rdhu's Facebook at 12pm EST where we will announce the contest along with some other initiatives that can help you in your practice. Let's celebrate Oral Health Month together! It will be recorded if you can't make it live.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Kathleen's Blog - March 30, 2021
March 30, 2021 at 4:00 AM

Are you screening for Sleep Apnea?

I wanted to share an article I wrote for Oral Hygiene that was published this month.

I have a personal story to share and feel very passionate about dental professionals screening for Sleep Apnea.

We also have a Sleep Apnea 'bundle' that is available if you are looking for a QA Goal or to dive deeper into this subject.

Please click here to access the article and click here to access the bundle. The article is also found below as a download.

I hope you take the time to read the article and if you aren't screening, I hope you will start. With just a few questions and a referral back to their GP, we can not only change the quality of someone's life; but also, save a life!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

Kindest regards,


Getting Certified: Laser Courses for Dental Hygienists
March 30, 2021 at 9:30 PM
Laser course for dental hygienist in Canada.

As a dental hygienist, continuing education courses are a great way to add new skills to your CV while providing your clients with the best care possible. You’ll learn about new technology and techniques and meet the license renewal requirements for the regulatory body in your province.

There’s a range of continuing education courses available at RDHU, either in-person and online, to adapt to the way you learn best and your schedule. If you’re interested in the most advanced technology in the dental industry, consider a laser course for dental hygienists.

What is the soft-tissue diode laser?

Dentists and dental hygienists employ the versatile soft-tissue diode laser to serve their patients better. It’s a handheld tool named for its primary use; the cutting and sculpting of soft tissues. However, it also works for various procedures, such as teeth whitening.

Dental operations that would usually require a scalpel you can now execute using a laser. It reduces bleeding and shortens patient healing time. Some standard procedures that commonly use soft tissues lasers include:

  • Gingivectomies
  • Periodontal treatments
  • Crown lengthening
  • Troughing

Because of the reduced pain, swelling, and healing time associated with soft tissue lasers, many patients prefer their use and experience reduced anxiety. There are many other benefits to soft-tissue lasers, making them an essential certification for dental hygienists.

What are the benefits of using a soft-tissue diode laser?

Increased patient comfort and reduced stress are reasons enough to incorporate soft-tissue lasers into your skillset. But, they also come with a range of benefits that make them indispensable in the dental office.

  • Safe to use around implants, including metal crowns and amalgam restorations.
  • They don’t damage hard tissue.
  • Good visibility and precision cutting.
  • Good hemostasis reduces or eliminates the need for sutures.

As the technology refines, the applications for lasers continue to expand. You’ll know the most current dental practices when you add a laser course for dental hygienists to your continuing education.

Where can I find laser courses for dental hygienists?

RDHU is Burlington, Ontario’s innovative provider of ongoing courses for dental hygienists across Canada. We offer RDHQ memberships that include 12 hours of continuing education, ensuring hygienists stay informed about the latest developments in dentistry while meeting the requirements of their regulatory body.

We offer two-day certification laser courses for dental hygienists, starting with theory and application before a hands-on patient training day.

What happens during a laser certification course?

At RDHU, all our courses start with self-study and video instruction. There’s an online exam on theory to ensure students understand the application of soft-tissue diode lasers in Canadian dentistry. Students have instructor support, including live question-and-answer sessions, so they’re able to master key learning outcomes:

  • An understanding of laser physics and tissue interactions.
  • The integrations of lasers into dental hygiene applications.
  • Codes and billing for laser services performed.

Students will also practice handling patient FAQs when they introduce lasers into their dental practice.

The final hands-on portion will allow hygienists to practice safety while setting up and operating diode lasers before a final test and self-assessment. Successful completion of the course includes a client introductory letter to lasers and certificate.

Sign up with RDHU for continuing education including premier laser courses for dental hygienists.

We provide continuing education to dental hygienists in Burlington, Ontario, at our facility and across Canada through our online portal. We go beyond the minimum regulatory requirements to provide hygienists with recent developments in dentistry, offer new skills, and highlight the latest technology.

Sign up for our laser course for dental hygienists and learn more about RDHQ Membership when you contact us.

Kathleen's Blog - March 23, 2021
March 23, 2021 at 4:00 AM

With Oral Health month just around the corner and National Dental Hygienists week kicking it off...how are you going to be celebrating and acknowledging?

What are you going to do differently this year than you did last?

Oral Health month last year was an eye opener for us. We were deemed non-essential at the time.

Times have changed since then and we are now recognized as essential. As frontline workers.

Have you changed how you practice, besides the tools that might be in your hands (ie non-aerosol or aerosol generating)?

Have you changed your communication with your clients/patients and really emphasized that now, more than ever, their dental hygiene appointment is a medical appointment and that what they do at home to maintain optimal oral health matters?

Have you shared the association between periodontitis and severity of COVID‐19 infection?There is a study of more than 500 patients with COVID-19 that found that those with gum disease were 3.5 times more likely to be admitted to intensive care, 4.5 times more likely to need a ventilator, and almost nine times more likely to die compared to those without gum disease. *Gum disease linked to COVID-19 complications; by European Federation of Periodontology (EFP)

Why is it that we still have 80% of our clients still showing signs of disease and inflammation?

There is another study that was done with the Crest & Oral B products (see button below).

After 12 weeks 80% of the patients who used the new iO and Stannous (Pro Health) were brought back to health. Only 20% with a manual brush and sodium fluoride.

100% of patients were brought back to healthy (from gingivitis) when on the regimen (that included the CPC rinse and floss, stannous and iO).

The power is within us to make the change. We shouldn't pass the manual brush and floss and say, "See you in 6 months"!

I feel so passionate about this.

The fight is real!

Let's battle biofilm together and help change these odds. Let's shoot for 100 instead of 20!

I'm excited to share that next month, we will be a part of a campaign with 123Dentist and Crest & Oral B. A movement, so to speak, to change the odds. rdhu members are invited to join in as well. We will select 2 winners through rdhu (and will be separate if you are working in a 123Dentist office).

For every patient you switch from manual to power, throughout the month of April, you will get an entry into the draw. One entry for every patient you convert.

You can place your order with Crest & Oral B prior to or let your client's know that you can offer them your professional discount and take their order.

The two winners will receive the new iO for EACH team member of the office where they work. This is huge.

More info will follow but I wanted to get you thinking and prepared for Oral Health Month.

What clients are coming in that you need to switch over? How many clients have not come in that you need to switch over?

The studies and evidence are there. Share this with your clients.

We own this.

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

If you have any questions please email us or call (1-855-295-7348).

Kindest regards,


Kathleen's Blog - March 16, 2021
March 16, 2021 at 4:00 AM

It's time to enhance and elevate your practice!

The Mastery of Skills ~ an Instrumentation series, with Anna Louise Tolan, RDH,FADIA, is one of our most loved and popular programs to participate in.

It used to be restricted to attend rdhu in Burlington, and we would often get asked if we could offer it in other provinces. So now, thanks to technology and Anna Louise, we can now bring the course or series to you!

The Mastery of Skills began as one stand alone course many years ago. After this course, all the participants wanted more from Anna Louise! She is a wealth of knowledge and can help you transform the way you practice.

The majority of dental hygienists are performing non-aerosol generating procedures at this time. Many dental hygienists were using ultrasonics to completion. How has this affected you and your instrumentation skills? How are you feeling at the end of the day? How is your posture? Are your instruments serving you and your client? After you assess each individual client do you have the appropriate tools and equipment to perform optimal care?

We encourage you to join us this Saturday for Mastery of Skills I! See options available to register below.

It's time to elevate your skills!

This is a great course for both the new grad and the seasoned veteran!

Anna Louise is excited for the weekend, and welcomes you to join her!

Here is what one of our members said:

"Once again, great presentation. I have taken this series for the second time and have went away with increase of knowledge for my practice!” Thank you for reading and have a great week ahead. Please take a look below for what is coming up (courses, events, super cool specials and contests)!

Thank you for reading and have a great week ahead. Please take a look below for what is coming up!

If you have any questions please email us or call (1-855-295-7348).

Kindest regards,


Kathleen's Blog - March 9, 2021
March 9, 2021 at 5:00 AM

One of the things I always look for in a situation is how I can make something easier for someone. It is kind of 'my thing'. I see a void and try to fix it by filling the void! I have created my dental businesses this way. I saw a problem with instruments and maintenance many many years ago, so I created D-Sharp Dental Instruments (which I have sold 10 years ago); I saw how unprofessional many offices looked, so I created Scrubs Couture (which I have sold) and played a large part in changing the fashion for dental professionals; I saw how confused dental hygienists were about the CDHO QA program and created an online tool called the Portfolio Manager to help them implement their requirements online; I saw and experienced how boring a lot of CE was for dental hygienists, sitting in a room with a hundred plus other dental hygienists and unsure how to take the learning and implement into practice to enhance and improve our client/patient care and practice, so created rdhu.

When someone asks us a question on how to do something, we typically will record a video and show them how to do it. ie How to Copy and Paste, How to Surf the Net to look for resources (& have more than one page open), How to Upload a Document, like your CPR, How to Enter a Goal after taking a course at rdhu (which we started doing this year); How to create a Bibliography, How to Create a Goal Statement, What instruments to put into a kit, the list goes on!

The rdhq is another example of us, here, at rdhu, being the easy button. The rdhq is rdhu's online membership or subscription, where you receive 12 hours of CE every year. 3 hours every quarter. It arrives in your personal portal. We have set the renewal to be automatic or not. It's your choice. For years we couldn't set up this function and many people would fall behind and then have to re-register and catch up on their CE by watching umpteen number of hours. They would ask us if we could make it an automatic renewal. It was not possible for us at the time. It's the same thing for our Dental Hygiene Associations. I always wished they would just automatically sign me up. Over the last couple of years, this is now an option for us. It is the easy button. So I don't have to think about it anymore and register late (which is what would happen every year!).

The rdhq fills a void. It is engaging. Inspiring. Evidence-based. Designed by and for Dental Hygienist who understand and can relate to our needs and our pains. rdhq meets the Regulatory Body Requirements. It keeps you up to date. 12 hours of CE per year plus we have added The RDH View to this membership.

Spring 2021 for rdhq is now available. It will be found in your personal portal, along with the short quizzes and your Certificates.

rdhq has gone through many name changes over the years. It was the DVD Journal, DVD Dental Hygiene Quarterly, Dental Hygiene Quarterly (just to name a few!) and is now called the rdhq ~ rdhu's online quarterly CE membership. The original owner, Ray Homer, started DVD Journal and I was one of the first presenters invited on this platform. Ray created a wonderful platform and partnered with the Canadian Dental Hygienist's Association. Ray retired 5 years ago and came to rdhu with the acquisition, as it was such a great fit for rdhu. I saw the need. The simplicity, the systemized approach and ease for dental hygienists to receive not only their 3 CE every quarter but also a way for us to stay connected and feel engaged and current with an every changing, exciting and growing profession.

It takes a lot of work to put one edition together. As soon as we launch one edition we are on to the next edition! There is tons of research, planning, vetting, recording, production, creating, edits, drafts, and launch, and more! It takes a village! But we are super proud of this membership. If you aren't part of this journey with us, I would love for you to experience it and join us.

If you are a member and have some suggestions for topics or presenters, we would love to hear from you.

This year we have some live courses being offered (free to rdhq members) that will then be available as a recording in your membership. You can watch it live or recorded. The choice is yours. Click here if you would like to be a member. Use the promo code CDHA if you are a CDHA member and receive $50 discount as a Partnership with the CDHA. This is $149 for 12 months of membership. Now being 22 Hours of CE delivered in your Personal Portal for $149 (that's $7/hour for CE).

Click here to join us and register for rdhq!

Now, what can you do within your practice to be the easy button for your patients and perhaps even your practice? Can you create a video recording or record a presentation to send to your clients and patients who haven't yet come in to see you since the original closures? Can you send them How To video's on topics where you know they are asking questions on 'How To' do something.....on how to maintain their implants, their appliances, how to use their iO Power Brush, how to use interdental brushes...the possibilities are endless. How can you be the easy button?

Thank you for reading and have a great week ahead. Please take a look below for what is coming up (courses, events, super cool specials and contests)!

Kindest regards,


Kathleen's Blog - March 2, 2021
March 2, 2021 at 5:00 AM

When you are busy with your professional life and giving 100% energy to your practice/work and your clients/patients, it can be trying to maintain that energy so that you have something left for your family and personal life!

The challenge is maintaining your health, relationships, and also your personal interests while working in a demanding profession! When any of these life domains suffer, it is easy to get thrown 'off track' from the life we want and deserve.

Maintaining a Work Life Balance isn't easy and it takes effort to accomplish.

To me a Work Life Balance involves being present in THAT moment at whatever you are doing in THAT moment. When you are at work, be at work and don't think about home...and the kids...dog...husband or wife...the grocery list...who's picking up little Johnny...what's for dinner, etc. Be AT work. The same applies to being 'at home'. Be present when at home 100% and not think about work. Carve out the time to work on work, on professional development.

It is not easy. It takes planning and focus. This was a goal of mine a few years back because I felt like the two worlds were blended. I didn't separate my work from family life for quite sometime until I became very aware of what I needed to put in place to be able to do so.

I feel I have a good work life balance now. Sure, portfolio season happens and it throws me off but overall, I am present in THAT moment and am there in whatever situation I am in.

Being aware of being present, being organized and planning are all important things that we can do to achieve the Work Life Balance.

I am excited to join in the discussion that we have planned with Dr. Effie Habsha who is a prosthodontist, runs a successful practice, manages Women in Dentistry and has a family! The discussion is happening THIS Friday, March 5th at 12pm EST on our show The RDH View. We have a special guest planned for Dr. Habsha and look forward to adding this guest to our discussion. Link is below to register. We will see you then!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up (courses, events, super cool specials and contests)!

Kindest regards,


Your guide to dental hygiene quality assurance courses
February 26, 2021 at 8:00 AM
Your guide to dental hygiene quality assurance courses

Dental hygienists in Canada are subject to an occasional review of their quality assurance records by the Quality Assurance Committee. The goal is to ensure hygienists are meeting the highest standards of care and hygiene practices.

Those who are selected for a review find it helpful to complete a dental hygiene quality assurance course, which guides you through every step of the process. If you were recently selected for a quality assurance review, you may be wondering what to expect.

This quick guide explains what you need to know and explores how dental hygiene quality assurance courses can help:

Understanding the quality assurance program

Before we dig into dental hygiene quality assurance courses, let’s first take a look at the quality assurance program itself. There are three main components of the program:

1. Mandatory self-assessment, continuing education, and professional development

Registered dental hygienists first must complete a mandatory self-assessment, which helps hygienists assess their own practices, and also helps them establish specific goals that will be addressed in their continuing education and professional development activities. Hygienists will need to provide proof of all these steps in order to comply with the quality assurance program.

2. Peer and practice assessments

This second component allows hygienists to show that they have the adequate education and skills needed to uphold the highest standards of care. Meeting the requirements of this second component can be achieved by either: completing a “learning portfolio” or completing a written assessment called the QA Test. Either option is sufficient in assessing a hygienist’s ability to safely and competently practice dental hygiene.

3. Ongoing support and education

The third component of the quality assurance program involves the CDHO’s ongoing activities to support hygienists in their education and professional development. This includes mentoring programs, suggested courses, educational resources, and more.

What to expect from dental hygiene quality assurance courses

It can be difficult navigating the quality assurance program, especially if this is your first time. That’s why dental hygiene quality assurance courses exist: they’ll help you stay on track throughout the entire program.

Here at RDHU, we provide a variety of courses to help dental hygienists across Canada excel in their careers and meet regulatory requirements. Our dental hygiene quality assurance courses are designed for busy professionals, and we have different options to choose from:

  • CDHO Quality Assurance Coaching: Wondering how to get started with the quality assurance program? Stuck on a specific step? That’s where we can help. Our coaching program walks you through every step of the quality assurance program. You can get the help you need via one-on-one phone and email sessions.
  • Quality Assurance Webinars: Gain valuable insight by watching our helpful webinars, which cover topics like practice profiles, infection control, ADPIE, and more.
  • SMILE Portal Review: If you’re almost finished with the program and you just need an expert to review your SMILE portal, this service is the perfect option.

Find dental hygiene quality assurance courses and more at RDHU

RDHU is a leading provider of dental hygiene quality assurance courses in Canada. Whether you need a helping hand during every step of the quality assurance program, or you just need an expert to review your SMILE portal, we can help.

Review our courses and services, or contact us with any questions you may have.

Kathleen's Blog - February 23, 2021
February 23, 2021 at 5:00 AM

Do you have a positive attitude at work and home?

Having a positive attitude can be your super power. Especially during these trying days.

Having a positive attitude is a choice. It's not necessarily something that you are born with but the power is within you to change.

Positive people attract positive people and good things happen!

How can you tell if you are a positive influence on others?

- you recognize the negative but you see the good

- you focus on the positive in a negative situation

- you get knocked down but you are very aware and choose not to be there for too long

- you don't participate in office gossip or family politics and don't talk negatively about someone

- you don't blame others for your situation

- you don't moan and complain looking for sympathy

- you live in the present moment and you show up!

- you greet people with a smile (even under our masks, they know if you're smiling)

Most negative thoughts and messages aren't conscious and we may not even be aware of them. Positive thinkers are aware of those messages they're telling themselves and the direction they're taking them. They don't go down that rabbit hole of negativity -- they catch it and reverse it around.

What you do each day matters. Reading or listening to positive podcasts and books is a great way to get you in that mindset.

How you show up matters.

You could be the positive influence for everyone around you!

Each morning and night think of all that you are grateful for. Write it down. Say a prayer of gratitude every night. In the morning write your 3 most important things that you would like to accomplish for the day to set the stage, to create your day by design, and when you get to check them off, it helps boost the dopamine for accomplishing something. That's what I do and it feels good.

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - February 16, 2021
February 16, 2021 at 5:00 AM

This week's blog is written by Lorraine Gambacourt, RDH:

As always, In the month of February we are reminded of a staggering statistic: Heart disease is the leading cause of death in Canada, and globally.

This highly preventable disease is posing a strain on our health care system and decreasing the length and quality of the lives of those we care about.

I am sure that you as well as I, have lost friends or family members in their 40’s and 50’s as a result of a heart attack or stroke. Most oral health professionals (especially those who are aware of the Bale/Doneen Method) also now understand that people with gum disease are 50% more likely to suffer a heart attack or stroke. This is yet another staggering statistic that we, as health care professionals have the ability to impact and reduce the potential for.

How do we accomplish this daunting task?

Focusing on these three points will make a difference:

  • Become A Passionate Educator: Most of our patients/clients are unaware of the serious health risk gum disease poses, and how easily they can take control of, and improve their oral health. Help them understand with the use of analogies, that “pink in the sink” is a serious concern and requires our intervention.
  • Determine Risk Factors: Review medical and family history, note all dental risk factors, take regular blood pressure readings, and utilize microbiology to assess pathogenic biofilm.
  • Go to work: Implement strategies and therapies that will reduce the pathogenic biofilm burden, modify risk factors, and address the host response.

Let’s look at our task a little more in depth using the analogy of a football game. We, the dental health professionals are the home team. The pathogenic biofilm is the away team. And of course, we want to win!

1) Know and evaluate your opponents. You’ve heard the expression: “Keep your friends close, and your enemies closer.” We want to know about the team we are playing so we can understand their strengths and weakness. What is the playing field like? Who are the players and the biggest influencers?

Using BiofilmDNA™ as part of our risk analysis will help us understand what we are dealing with before we assist our clients on their journey from disease to improved oral health and decreased systemic risk. What high and moderate risk pathogens are present and what are their numbers? Are Pg and Aa present at high levels increasing the potential for biofilm virulence and destruction?

2) How can we knock down some of those big players as they barrel down the field making a run for a touchdown?

Understanding the pathogenic load and burden will help guide us to implement a more individualized treatment plan for our clients. This is where our assessment, knowledge and education are critical in our development of an active periodontal therapy treatment that will decrease bleeding, inflammation, and begin shifting the biofilm to a healthier balance. Then we can decide how aggressive we need to be in our strategy, what tools we will employ, and how we will educate our clients with respect to their role in their transition from disease to health.

Our Periodontal Therapy Strategy Must Include The Following:

  • Reducing the pathogenic burden with adjuncts such as OraVital prescription antibiotic rinses and cream as well as laser technology and more specifically, laser bacterial reduction. Perhaps your toolbox includes other modalities such as Arestin, or Perio Protect trays.
  • A focus on creating an environment where the patient can control their biofilm by performing LAPT/surgical curettage with lasers and/or pocket reduction surgery.
  • Help our patients to adopt an improved homecare biofilm disturbance/disruption protocol that involves the use of disclosing, Soft-Picks® and other appropriate interdental cleaning tools. Without this component our treatments will not be successful.

While reducing the bacterial burden is critical to our success and will ultimately reduce localized bleeding and inflammation, we must also consider chronic systemic inflammation. Could we gain greater ground by also addressing the host response with Subantimicrobial-Dose Doxycycline? (Periostat®)

Finally, we must help our patients to modify as many risk factors as possible which includes their ability to maintain optimal self care on a daily basis. Have we also placed them on the most appropriate hygiene recare interval? Can we add any additional home care strategies such as xylitol products and/or oral probiotics to help further tip the balance towards health? Only when we address all of these points, will we be well on our way to making a difference in our patients oral and overall health.

Thank you Lorraine!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - February 9, 2021
February 9, 2021 at 5:00 AM

We hope you are having a great week so far!

If you missed The RDH View on Friday, you will find access to it below (which includes how to obtain your CE Certificate)!

The Mysteries of Myofunctional Therapy began last Tuesday. We are receiving a lot of emails to register. If you like, you can still register and join in this evening. We will send you access to last week's recording right away.

Bisco has an amazing deal on the Sharpen-Free Instruments that we are excited to share with you! Please look below for the details.

We have a lot of exciting things in the making that we look forward to sharing!

Valentine's Day is this weekend. We hope that however you can celebrate, you are surrounded by your loved ones!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - February 2, 2021
February 2, 2021 at 5:00 AM

We just finished a super busy portfolio season with helping many of our members submit their QA records!

Every year we reach out and recommend to start early to prepare for the audit. Many times we hear "oh, I just want to do this first then I will contact rdhu" or "oh, I don't have enough hours, I want to get more under my belt, then I will contact rdhu". It's like cleaning your house before the cleaning lady can come to your house. Or feeling the need to lose weight or get in a bit better shape before hiring a personal trainer.

The time to contact us is NOW.

If this year or next is YOUR year, contact us ASAP!

We encourage you to START now with us.

Enjoy your year.

Don't stress.

Learn the things you need to know and simply add as you go.

Also, don’t let social media stress you out. Facebook groups can be wonderful to connect, learn from each other, and to develop a sense of community, but our anxieties and stress can be contagious, especially when we don’t know the whole story when someone posts something.

We are here if you need us.

At the bottom of this email is the link to the FREE Audit Compliance Questionnaire and access to my calendar. Simply fill it out and schedule a Discovery 15 min call with me.

You totally got this!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Important dental hygienist education requirements in Canada
January 31, 2021 at 11:00 PM
Dental hygienist requirements in Canada often feel like a science of their own, so we're here to break things down!

If you’re considering being a dental hygienist, we applaud you. It’s a challenging but rewarding job you’ll enjoy going to day-in and day-out. However, it’s still important to consider different dental hygienist education requirements in Canada before starting. You don’t want to invest time into something and realize it’s not for you.

And, luckily, at rdhu, we’ve been doing this a long time. We’ve worked with over 16,000 students across the globe and in Canada. So we know exactly what students are often surprised by, the good and the bad. So, without further ado, here are 5 things to keep in mind about dental hygienist education requirements in Canada.

1. Getting licensed

To be able to practice in first place, proper registration and licensing are essential dental hygienist education requirements in Canada. There’s a process in place and it takes time. And, more importantly, it takes learning.

What you should know is that, depending on where you are, different education requirements could be in place. There could be different regulations for where you live than there are for someone on the other side of the country.

For that reason, it’s best to contact your provincial or territorial jurisdiction to get the low-down on exactly what this will entail. And, let’s be honest, dealing with the government is an education all of its own!

2. Accreditation

Additional dental hygienist education requirements in Canada include earning a minimum of a diploma in dental hygiene from a college, university, or private post-secondary institution. And, if you go through a private institution, it must be equivalent to a full-time program of at least two years. This means it has to meet the Entry-To-Practice Competencies and Standards instituted by the federation of Dental Hygiene Regiment. So, if you have any doubts, do your research and ask. Because you don’t want to go through a program that isn’t accredited.

3. Certification exam

It doesn’t stop there. Graduates need to pass the national Dental Hygiene Certification Exam. This means, yes, more work. But it’ll all be worth it! And, just so you know, one of the key dental hygienist education requirements in Canada is that it simply doesn’t stop. Even after you pass, you’ll be subject to the CDHO’s Quality Assurance program to demonstrate that you’re developing your skills and practicing safely and effectively. So self-improvement and a passion to learn are an absolute requirement!

4. Funding

If funding is an issue, just know having money isn’t one of the dental hygienist education requirements in Canada! There’s financial assistance available from the provincial government, and even from private institutions.

We recommend going through the government if you can. For example, the Ontario Student Assistance Program (OSAP) offers zero-interest loans while you’re studying. So, if money’s an issue, just know that it doesn't have to what stops you!

5. It takes time

This isn’t the kind of program that takes a few months to complete. It takes time. It’s definitely an investment of more than just money. So one of the most important dental hygienist education requirements in Canada is that you should be ready to invest your time.

These programs often take four years to complete. During the first two years, the courses are like what you’d take in Associate Degree programs, and in the last two, the courses are more intensive and specific to dental hygiene.

Sign up no to begin courses!

Sign up now to get started! You’ll be happier the sooner you get this done. And, once you have, we guarantee you’ll be all smiles like you just got your teeth cleaned!

Kathleen's Blog - January 19, 2021
January 19, 2021 at 5:00 AM

This week's On-Track Tuesday blog is written by Lorraine Gambacourt, RDH and Laser Trainer with rdhu!

Take Your Non-Surgical Periodontal Therapy Program To A Whole New Level!

It has been more than 10 years since the diode laser made its introduction into Dental Hygiene Practice. Kudos to the many dental hygienists that embraced this as an adjunct to periodontal therapy in those early years! Laser technology has evolved substantially since then and a significant number of scientific studies have been published since the 90’s.

Most of us have been well educated on the Oral Systemic Connection. We know so much more now about the impact of high-risk periodontal pathogens and chronic inflammation on systemic health and periodontal tissue breakdown. It makes sense to introduce laser technology as a supportive adjunct to help improve our treatment outcomes. Furthermore, with the end of the pandemic still not in sight, the integration of the diode laser to our hygiene therapy protocols may prove to be even more advantageous. Lets take a look at some of the benefits of laser bacterial reduction:

· Reduction of bacterial load benefits both client and clinician. Using prior to ultrasonics will significantly reduce bacteria in aerosols

· Laser energy penetrates deep into the tissues, reducing bacterial populations (even the tough guys that are not eliminated from scaling and root planning) and delays recolonization for up to 90 days

· Microbial kill beyond what a pre-procedural rinse can provide

· Reduces risk of bacteremia

· Reduction of prostaglandins

· Stimulates fibroblasts to produce collagen necessary for reattachment of the periodontal ligament

· Targets high-risk pathogens! (Pg, Tf, Aa, Pi)

· Treat apthous ulcers and herpetic lesions: Reduced sensitivity/faster healing time and in addition, rarely will a herpetic lesion return to the location treated with the laser. You will make a friend for life while providing a valuable service!

· Reduce tooth sensitivity with effect lasting up to a year


It takes 25-30 years for science to catch up with technology to the point where we feel comfortable introducing new products. Well guess what? That time has come and the time is NOW to embrace and integrate the diode laser into your clinical practice! Several companies are now introducing new diode lasers to the dental world, some more specific to hygiene use.

More and more Dentists are encouraging the hygienists in their practice to acquire this new skillset to enhance their NSPT program and improve treatment outcomes.

Join me on January 30th and 31st for the theoretical component, followed by hands-on training Feb 20th where we will explore the science and the many benefits of the diode laser to help you take your NSPT program to a whole new level!

Lorraine Gambacourt, RDH

Thank you, Lorraine!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - January 12, 2021
January 12, 2021 at 5:00 AM

We are about to go into another lockdown. What are you going to do to manage your mindset?

The timing is trying, no doubt. Especially for those who are submitting their Quality Assurance Records this month.

Everyone was set for a New Year and a change. Now it feels like a repeat of 2020.

So, we have to manage our mindset as best as possible.

Here are some things to consider:

1. Understanding why it’s important to manage your mindset is key. Being mindful of your thoughts and taking control of them, will help you get through these times.

Supporting a positive mindset for your team will be essential.

2. Be clear that it’s ok to ask for support. Acknowledge that struggling is not a sign of weakness and that asking for support is ok. Make sure you communicate to your team and family that you’re experiencing problems and that you have issues coming up, either now or in the near future (with scheduling, etc.). For those working moms and dads, with home-schooling happening...these times cannot be easy. Ask for help and support when you can, at home and in your practice.

3. Address common concerns through active communication. Give reassurance, if you can.

4. Start having ‘difficult’ conversations.

Although some concerns will be common to all, many of you are working in a place where you might not feel safe. We see it in many Facebook groups. Share your thoughts and concerns with your team and address the issues.

5. Keep connected with Professional Development. We are all here for each other and we know how much it helps to be with like-minded individuals.

Wishing you all well. Remember to keep a healthy mindset, take deep breaths. This too shall pass.

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - January 5, 2021
January 5, 2021 at 5:00 AM

Happy New Year! Although it was a very different holiday indeed, I hope it was a nice one :)

It’s a New Year and another opportunity for a reset! I always find that after the holidays, with all the indulging (i.e. eating and drinking more than I should!), the New Year is a great time to reflect and make a change (oh, but how I will miss you, sweet Egg Nog….).

I always look for ways that I can improve…

a. My health (mental, physical, me time)

b. My relationships (spouse, kids, family, friends)

c. My practice (work relationships, client care, Quality Assurance)

One of the areas where I know we can help you, is in your practice.

Every year we strive to create ways to help make things just a little easier for our clients (aka ~ you!), so that you have less stress when you start to think of ways and ideas on how you can improve or enhance your client care and practice. We want to save you time and the stress caused when trying to put a plan together. We can save you the stress of looking for ideas on what this year’s goal is going to be, or where you are going to find the CQI activities, or what can you document in your learning, and what you can take from your learning to improve and enhance the client care and practice.

This is our specialty. This is what we love to do.

I like to sit and journal and consider the rdhu experience through my client’s eyes. This is a great exercise you can do too, by the way! Sit and write and look for ways that you can make things better for your clients. How can you ease their stress? Or how you can connect with those who haven’t been in to make sure they are ok and to remind them of how safe your practice is. Or offer them helpful tips that they can do while at home (ie Oral B Power Brush ~ Genius or iO Technology, interproximal brush, Stannous Fluoride (ie Crest Gum Detoxify or Gum & Sensitivity Toothpaste).

We can always improve, no matter how great your practice might be, there is always something that you will find, that you can tweak, to make it a little better.

We strive for this every year.

What can we do to help you to make your professional portfolio something that you don’t have to stress over?...

This year, we will be providing you with:

a. The RDH View ~ One-Hour CQI Activity that you can enter into your Learning Portfolio ~ Additional Goal Activities ~ every month (except for July, August). Or if it relates to a goal, you can enter it under that goal. This will give you 10 hours of non-goal Activities for FREE. Done…easy. The nice thing about entering in The RDH View, is it’s easy. When entering something like a journal you must enter in: the journal name, the issue, and each and every article you read, who wrote it, their credentials and the page numbers. That can be a lot of work and time consuming. Versus, for instance:

Activity: CE

In our Hearts and Minds: Heart Health, Brain Health and Oral Systemic Health; presented by: Machelle Hudson, RDH and Anne O. Rice, BS, RDH, FAAOSH, CDP with The RDH View; Kathleen Bokrossy, RDH, Anna Louise Tolan, RDH, FADIA, Beth Parkes, RDH, BSc, and Kerry Lepicek, RDH; www.rdhu.ca

b. Goal Bundles. We are creating Goal Topics that will include a variety of online courses, reading material, studies, etc. so that you will have a Goal-in-a-package kind of idea (we are still thinking of a clever marketing name for this. If you have one, please send it to me!)

It will be your one-stop-place for that bundle. You can always add your own activities to these goals if you like, as well.

c. Our Live Streaming courses, will be recorded and available for 30 days following the course, in case you have to miss one of the days. These 4 – 6 hour courses will provide 8 – 10 hours in total as we provide extra CQI activities to help you complete the goal. Again, one-stop-CQI Activities.

d. Subscribe to our YouTube channel, where we will be adding screen sharing videos on ways to make life easier for you on the computer and other short videos that we think can help you.

If you have any suggestions, we would love to hear from you. We get our ideas from speaking with you, hearing your pain and frustrations and noticing what our members needs are, so that we can look for ways to be the 'easy button' and support you.

Thank you for reading and have a great week ahead! Please see below for what is coming up and any special promotions that we can collect for you.

Kindest regards,


Helpful Dental Hygiene Continuing Education Courses
December 30, 2020 at 5:00 AM
Dental hygienist requirements in Canada often feel like a science of their own, so we're here to break things down!

Continuing education courses are an essential part of having a successful career as a dental hygienist. They help keep you updated on the latest best practices, learn new skills, and continue to hone your abilities to provide optimal care for every patient. However, with so many different dental hygiene continuing education courses available, it’s not always easy to understand which ones offer the most benefits. Providing ongoing education is what we specialize in here at rdhu, and we have found that the following types of courses are proven to be effective at elevating dental hygienists’ careers across the country.

Dental Hygiene Continuing Education Courses You Should Take

New technology training.

Technological advancements in the field of dentistry continue to revolutionize how we treat our patients and give us the ability to provide better care than ever before. That’s why learning about these new tools and getting time to master them is essential for dental hygienists. Laser treatments, for example, use highly concentrated laser beams to effectively minimize bleeding and swelling during oral surgery.

3-D printing technology is another new asset available to dental practitioners to better serve their patients. They can be used to fabricate orthodontic aligners, removable prosthodontics, and surgical templates for various procedures. By taking continuing education courses that focus on emerging technologies, you can ensure you have the skillset needed to advance your career further.

Patient communication best practices.

The COVID-19 pandemic fundamentally changed the way dental care experts interacted with and treated patients in 2020, and that trend highlighted potential growth opportunities for patient communications. One focus of the dental hygiene continuing education courses we recommend is how to streamline the patient experience.

This includes creating a comprehensive “Before Experience” that helps bolster patient satisfaction. This includes communicating with them thoroughly before the appointment, sending a video about what they should expect, and explaining any recent adjustments your practice has made. These courses help you learn different methodologies to create as enjoyable an experience as possible. They also help make interactions with patients once they are in the office more effective and meaningful. You can learn how to ease the patient’s concerns or fears and glean valuable insights on how to interact with patients that have any special needs.

Mastery of skills instructions.

As a dental hygienist, you should continually assess your potential areas of growth and find courses that help master your assessment, instrumentation, and communication skills. Mastery of skills courses are a fantastic way to accomplish this.

Whether it’s improving your hand scaling skills, broadening your knowledge of new instruments, or learning how to handle issues with dental anxiety, these courses provide thorough training on every aspect of the job. Not only will this type of continuing education give you more confidence in your abilities, but that confidence will translate to better treatment for all of your patients.

Take the Next Step in Advancing Your Career.

rdhu provides premier dental hygiene continuing education courses for professionals around the world. For more than a decade, we’ve built a reputation as one of the leaders in dental hygiene education by offering a variety of courses specifically designed to help improve technical advancement, meet quality assurance requirements, and learn business development solutions to help take your practice to the next level.

Founded by a talented group of dental professionals, rdhu has grown to include over 16,000 members taking advantage of our in-person and online courses. Get the continuing education you need to thrive in your career by reaching out to us online with any questions or concerns you may have.

Kathleen's Blog - December 22, 2020
December 22, 2020 at 5:00 AM

This will be our last On-Track-Tuesday email until the New Year!

We wanted to reach out to all of you today to say, well done.

Well done surviving this year....

Well done pivoting in your practice...

Well done being a healthcare super hero...

Well done keeping up with your QA Requirements during isolation...

Well done wanting to make a positive change in your practice...

And thank you.

Thank you for being a part of rdhu.

Like everything else in 2020, this holiday season will be unlike any other. The restrictions have made normal traditions, like travelling to be with family, gathering around a big festive meal, and exchanging gifts a no-go. Instead, we will be adapting our holiday plans to be virtual, or socially distanced, or way way smaller to keep our loved ones safe.

However you will be celebrating, we are sending our best wishes to you and your family over the Holiday Season.

Stay strong. Stay safe and see you in the New Year!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - December 15, 2020
December 15, 2020 at 5:00 AM

How are things going for you in your practice?

Have you met with your team to look at 2021 and set some SMART Goals?

I know many of you aren't back to 'business as usual' with cutting down on hours, etc. Setting goals with your team will help you reconnect and give you some ideas which will give you strength to help you grow in the New Year.

Here at rdhu we are in the making for our 2021 plans!

We wanted to share a sneak peek at what we are up to:

1. A major focus on in-office Laser Courses (where our trainer will come to your practice (for our Ontario members). We feel strongly about implementing such an important adjunctive therapy into your practice to help get your clients healthy; especially during these difficult times.

2. rdhq (our topics and presenters are all lined up for 2021!) More info to follow!

3. *New! Goal Bundles: these packages will focus on one topic to help those with layering of activities. Purchase a bundle and receive all of the topic-related courses! For those volunteering with a Gift From the Heart, contact GFTH to receive a special Promo Code to receive the savings. PLUS a percentage of all bundle purchases will go toward Gift From the Heart to help support their non-for-profit charity! We are in the process of uploading these into our online boutique and portal. Check for updates!

4. The RDH View: We will be hosting one show every month (besides July and August)! We have some great guests lined up. This is an opportunity to not only receive one hour of FREE CE but to also stay connected and engaged with some pretty awesome guests and presenters. This is rdhu's gift to you as we are fortunate to have sponsors for some of the shows but for others, our presenters and guests donate their time and rdhu donates the behind-the-scenes back-end programs and admin time.

5. We are continuing on our path of offering online streaming with hands-on application since rdhu's motto is "Tell me, I will forget, Show me, I may remember, Include me and I will learn and truly understand". This year has been a difficult year as we haven't been 'business as usual' either, but still want to provide hands-on application as best as possible. So we will continue to provide our courses like: Sharpen Your Skills: A hands-on sharpening workshop and Ultrasonic Implementation ~ just to name a couple!

We want to help you stay On-Track and be the Easy Button for all things Quality Assurance (Continuous Quality Improvement Activities)!

To help with planning for 2021:

If you have your own personal portal (rdhq subscribers), we upload 3 hours every quarter into your portal PLUS The RDH View. This is where your video-based learning, quizzes and certificates are stored. Watch one The RDH View show and do one course per month and you will not fall behind! (Learning portfolio members....we provide hours of extra resources with these as well).

So, if you schedule 2 hours a month for CQI Activities and every quarter block off a few hours to add your extra layering of learning, this is a formula for you to not only stay On-Track but also, feel connected, engaged and just feel good altogether knowing you are growing as a professional and staying up to date and ...On-Track!

To summarize:

1. Visit your personal portal: members.rdhu.ca (All rdhq members have one)

2. Schedule The RDH View dates in your calendar (one hour every month). Here is the link to the website. The dates are currently being uploaded. Mark this in 'your favourites' so you can check in as we update.

3. Schedule to watch one hour every month.

4. Schedule a 3 hour block every quarter to review your QA goals and do a check-in!

We all want easy and quick access to our favourite websites! Here is a video on our YouTube Channel on how to mark a website in your favourites for easy access :)

Happy Tuesday!

Thank you for reading and have a great week ahead. Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - December 1, 2020
December 1, 2020 at 5:00 AM

Happy December!

Yesterday marked the last day of our rdhu Crest & Oral B Relief Program.

I wanted to take this time to thank:

- our presenters for sharing their knowledge with us and presenting such great courses through rdhu and rdhq

- our team for working tirelessly around the clock to make that happen

- to you, our members, who were part of the Relief program. We received so many nice emails and messages thanking us for being there for them during the really tough days at the beginning of this pandemic and helping getting them through. I want you to know that you helped us get through as well! It was great speaking with many of you over this time and we enjoyed putting the whole free program together for you.

The renewal went through today for rdhq. We have applied a $50 credit to each Relief account so that your subscription is $149 rather than $199.

We thank those of you who stayed with us and wanted to share with all of you some of the things we are adding to this subscription. Perhaps if you aren't part of rdhq, this will help answer some of your questions.

rdhq - is rdhu's online subscription. We strive to be the easy button for you.

You typically receive 3-hours of CE every season (12 hours per year). You take the video-based courses in your personal portal (or some receive the DVD's) and then answer the quiz and your certificate is produced.

I received a great call from a loyal member, Dorothy, on Saturday. Dorothy had a great recommendation that I shared with on our team meeting yesterday. For those of you who practice in a province that has a Learning Portfolio (ie BC, ON, MB), often you may want to select one of the courses separately and not have to watch each one in that particular year. So, we will be uploading each course separately into your portal as of the Fall 2020 Issue.

You will have 2 Options.

Option 1: Take the full 3-hours of courses, answering each quiz and then receive your certificate.

Option 2: Each course will be uploaded separately so you can access them when you want and receive separate certificates for each course.

Both Options will be uploaded and available in your personal portal.

Winter is in the final stages of production and will be uploaded within one to two weeks!

With each issue we include an Activity Page that has Goal Statements and extra resources so for those who need a Learning Portfolio. The 12 hours of CE will turn into approximately 20 hours of Activities.

If you have any questions, please reach out.

Yesterday also marked the last day of the Beanie Contest! Thank you to all who participated. Look below to see if you won a beanie!

Thank you for reading! Please take a look at below for what is coming up!

Kindest regards,


Kathleen's Blog - November 24, 2020
November 24, 2020 at 5:00 AM

The year is coming to an end and we want to help you finish strong!

We have lots coming up to help you fulfill your Quality Assurance Requirements.

This week, on our Team meeting, we were all sharing how crazy this year has been and how proud we are of so many of our members.

We thank you for allowing us to be a part of your professional journey.

2021 is coming together so nicely. We can't wait to share it with you :)

Please take a look at below for what is coming up!

Kindest regards,


Enhance your services with dental hygiene laser training
December 4, 2020 at 6:00 AM

Have you ever considered enhancing your dental hygienist services by continuing your education? We offer professional training and development courses in soft-tissue diode laser certification. Our on-site and online courses, webinars, coaching, and dental hygiene laser training and certification give you hands-on experience in painlessly treating patients multiple dental issues.

What are the benefits of dental hygiene laser training?

Oral care is important for health and appearance. Our laser training offers in-person and online opportunities to learn about laser treatments for tooth decay, gum disease, teeth whitening, and biopsy of lesion disease.

Diode laser treatment is becoming more demanding in dental care, and many dentists are specializing in it. While there are multiple forms of laser treatment, diode lasers are most frequently used for soft tissue dental treatments. There are many advantages to completing dental hygiene laser training as more and more patients choose this form of treatment.

Laser treatment will not harm dental hard tissue, dental implants, gums, or dental pulp. This treatment uses highly concentrated laser beams to effectively perform oral surgeries, which keeps bleeding at a minimum with reduced swelling.

There is no need for anesthesia with laser treatment, although most patients may prefer some form of local anesthesia. Anxious patients won’t have to worry about high levels of pain. Many people are treated with a soft-tissue diode laser to reduce pain and swelling. It is safe for patients and produces results in a short amount of time compared to other treatments.

Laser treatment has high success rates among patients and is an improved treatment option for various dental problems such as teething, tooth removal, dental implants, and fillings. This treatment option minimizes the chance of infection by sterilizing the area (killing the bacteria) where the laser beam is applied.

Why choose rdhu?

With 11 years of experience in providing training to dental hygienists from across the country, we continue to provide innovative ways of learning at the beautiful boutique educational facility in Burlington, Ontario and online.

Our services are created by dental hygienists for dental hygienists. Around the globe, we have over 16,000 members and are proud to be the first hands-on professional development centre for dental hygienists.

While we offer a variety of courses to help with technical advancement, Quality Assurance requirements, and business development/marketing, our soft-tissue diode laser training helps increase confidence and skill set in the field of dentistry for hundreds of dental hygienists. We provide online training and additional hands-on experiences in our laser certification process.

Our courses

You can count on rdhu to help you grow in your profession through our professional development courses. We offer a wide range of online courses designed to help you learn new skills or improve your existing skills.

We offer online soft tissue diode laser training and certification. Our online training course is 7.5 hours. You'll learn an overview of specific laser procedures and how to determine the right laser selection for various treatments.

Our certification course is a 2-part, CRDHA-approved online and hands-on experience designed for dental hygienists who want a adeeper understanding in thedjunctive roles of lasers in supportive, non-surgical periodontal therapy.

As a member of rdhu, you’ll receive 12 hours of Continuing Education per year. Three of those hours are video-based learning that combines science, evidence-based research, and best practices for dental hygienists. Our on-site courses are led by engaging leaders in the dental industry. You’ll learn new innovative products with the opportunity to receive samples.

Considering furthering your dental hygiene certifications and training? Our high-quality courses led by qualified and highly-skilled leaders in the dental industry will help you build confidence and trust in your practice. Check out our next laser certification dates at rdhu! We are available to chat anytime for any questions you may have.

Kathleen's Blog - November 17, 2020
November 17, 2020 at 5:00 AM

I don't think I am alone when I say, the emotional rollercoaster during this pandemic has been tough.

Some days we are feeling like yes! we totally got this...to other days where panic, loneliness and frustration kicks in.

Dental Hygienists are typically Type A personality. We fix things. We plan things. We are organized. We have control over most of our lives. We are perfectionists. (in general!)

However, during this time, we have lost so much control and are faced with so much uncertainty.

Now with the Holidays just around the corner, where we most likely won't be able to be with our loved ones, reality is setting in.

With all this and the lockdown discussion on every news channel, what can we do to try and stay positive and motivated to ensure we try avoid and prevent depression and worry.

Distract yourself. Perhaps there is a new hobby that you would like to try to keep you busy and pre-occupied!

Find simple sources of joy. It may not always be easy but when you are in a funk try to do something that will boost your mood. Try listening to uplifting music and dance! Find a funny show or video. I just started watching Schitt's Creek and that has been a source of distraction for sure. Spend time in nature. Find a nice area to walk or hike.

Limit your consumption of news. Yes, you want to stay informed, but over consuming sensationalistic news or unreliable social media coverage will only fuel negativity and fear. Limit how often you check news or social media and confine yourself to reputable sources. We receive calls every day from dental hygienists who are on Facebook Groups where they feel more stressed once they read a variety of comments and sometimes getting incorrect answers. Mute people that you follow that might set your mood off. This way you have control over when you want to see their posts and not.

Maintain a routine. Sleeping too much or too little, skipping meals or exercise, and neglecting time for you will not help your mood. Establishing and maintaining a daily routine, adds structure to your day/evening/weekend, and can help you feel organized and in control. Try to include set times for exercising, spending time outside, and communicating with friends and family. Adopt daily healthy habits. Walk, eat well, take care of YOU when in clinic (ie drink water, have healthy snacks, bathroom breaks). Make sure you take time for yourself. Practice relaxation breathing techniques. There are lots of apps that can help you with this!

Express gratitude. Perhaps start journaling every night before bed and reflect on what you are thankful for each day.

Pick up the phone and call a friend who lifts your spirits.

Stay away from people who bring you down, make you feel judged or who criticizes you.

Finally, remember you are the average of the 5 people you spend the most time with so surround yourself with those people. They are your people.

Speaking of my people, check out our next session of 'The RDH View' coming up in December!

Thank you for reading. We have a lot of great things coming up that I hope you will take part in. Please find information below.

Kindest regards,


Kathleen's Blog - November 10, 2020
November 10, 2020 at 5:00 AM

It was a busy day here on the phones at rdhu!

We are coming to the end of another calendar year and this year has taken its toll on many.

It’s been a year marked by uncertainty. And for a lot of us, the unknown has been the cause of quite a bit of stress. These are things that we cannot control.

The things that you can control are your own thoughts, fears and mindset.

Many fear the unknown and something we don't have control over (ie the pandemic).

Many are fearing the Quality Assurance Audit and this is something we do have control over.

Our advice to many:

1. Stay up to date with QA requirements. Whether you are being audited or not. Keep up to date with the minimum yearly requirements. We have dental hygienists with us from many different provinces with different requirements but at the end of the day we need to stay on top of our QA requirements as much as possible. Try not to put off thing's until next year, as you never know what next year will bring.

2. Face your fears. If you don't know something or feeling unsure, jump in, learn it and own it. You will feel so much better once you start the process. Recognize that you don’t know it all. It’s okay. In fact, recognizing that you don’t know it all sets you up for success. By seeing your own limitations you create a mindset that is willing to learn and adapt.

3. Hire a coach. If you need help, outsource. We all need help with different parts of our lives. We offer QA Coaching and can lend a hand and help you shift your mindset.

4. Stay positive and keep a positive mindset. 99% of the battle is in our own mindset. So read or listen to things/podcasts that will help you during these trying times.

5. Finish the year strong. Yes, even this year! What can you do to reach your goals and finish the year strong? Feeling good about how you finished the year will help you have a good strong start to 2021 and can set you up for a successful year ahead!

We are in the last 2 months of courses at rdhu.

We still have some live streaming courses available and many courses recorded.

Whatever your QA needs may be, we may have a solution to help you. Even if it is just a quick call to get you on track.

I encourage you not to let 2020 be marked by questions and a fear of the unknown.

Instead, let’s all use it as an opportunity to grow together and learn along the way!

Thank you for reading. We have a lot of great things coming up that I hope you will take part in. Please find information below.

Kindest regards,


Try our dental hygiene Professional Development / CE courses with rdhu!
November 13, 2020 at 7:00 AM
dental hygiene courses ontario

Part of working in the medical field is staying up to date on current techniques and standard practices with continuing education. As dental hygienists, we’re no different. At rdhu, we want to make sure that you’re getting the most current training with our dental hygiene courses to ensure that you’re meeting your hourly CE requirements.

With rdhu, you get a membership that provides 12 CE hours each year. These hours include three hours via video-based learning each quarter using our online platform. Upon completion of courses and a short assessment, you’ll be given a certificate that shows your completion of the course for reporting to your RDH licensing Regulatory Body.

On-Site Dental Hygiene Continuing Education Courses

Based in Burlington, ON, rdhu offers on-site dental hygiene courses to students who prefer a classroom setting. We have a team of industry-leading instructors who stay current with the latest in scientific and evidence-based resources in order to effectively improve your daily practice. We pride ourselves on our ability to instruct the finest in the dental hygiene field with our on-site dental hygiene courses in Ontario.

With our on-site dental hygiene continuing education courses, you will get hands-on experience with some of the latest industry technology. We believe this is experiential learning at its very best.

Offering Online Dental Hygienist Courses

If you’re not local to the Burlington, ON area, which is the case for most of our clients, you can always continue your professional education with online dental hygienist courses. Our online learning services include live streams, pre-recorded webinars, and online courses. All of our online materials can be viewed via any mobile device or downloaded for easier use on the go. We make it easy to learn from anywhere with online dental hygiene courses.

We want to make it easy for you to get the CE hours that you need, so our online webinars and online dental hygiene courses are available according to your schedule. It’s easy to find the courses that appeal to you, then go through each as you have time.

Sign Up for Continuing Education for Dental Hygienists

Do more than simply get the CE hours that you need to maintain your license. Get the professional training that you need to better yourself in the dental hygiene field. Sign up for continuing education for dental hygienists with rdhu today and see what sets our dental hygiene courses apart from other CE services.

If you have any questions regarding our team regarding dental hygiene courses in Ontario, reach out to us today at 289-337-5277 or call toll-free at 1-855-295-7348. You can also send us a message using our online contact form or send an email directly to info@rdhu.ca. We proudly serve dental hygienists all over Canada with online dental hygienist courses with the CE hours you need to properly maintain your RDH license.

Kathleen's Blog - November 3, 2020
November 3, 2020 at 5:00 AM

I watched a fabulous movie last night called 'The Octopus Teacher'.

The timing for the launch of this movie, that was 10 years in production, was perfect. As it is about a man, who was suffering from exhaustion and burnout, embarks on a journey to regain purpose by developing a relationship with an octopus in the Great African Sea Forest. He ends up discovering more about himself while understanding the life of an octopus.

From the narrator, “A lot of people say that an octopus is like an alien. But the strange thing is, as you get closer to them, you realize you’re very similar in a lot of ways. You’re stepping into this completely different world, such an incredible feeling, and you feel as though you’re on the brink of something extraordinary.”

Many lessons are learned in this documentary as it is resonating with people all over the globe during a tumultuous year. Depending on where you are in your own life, you too will get something different out of it.

Resilience and adaptability were two key factors that I was left thinking about after watching this documentary.

It was incredible to me how the octopus was able to survive many predators. She would shield herself, with shells, to protect herself and she would camouflage to fit into an environment.

It reminded me of a dental hygienist during this time, while practicing and living through a global pandemic.

The octopus was extremely resilient as it had the capacity to recover quickly from difficulties.

It was adaptable, as it showed the quality of being able to adjust to new conditions.

Much like the octopus, dental hygienists needed to be resilient and adapt to our new environment in order to continue doing what we do, as an essential healthcare worker.

I think we will be very proud of ourselves when we reflect back on 2020. We discovered new traits and an inner-strength that many didn't know they had.

We exhibit resilience and adaptability every day when we show up to practice.

It's not easy, and remember, I get to speak with many dental hygienists every day so I am fortunate to hear how a lot of people are feeling. It has been scary. It has been hard. Yet we have adapted and continue to adapt.

We show the tenacity and our inner-strength as we face each day.

I hope you look up the documentary and watch it. It is truly a beautiful look into a new world.

No matter what message resonates with you — whether it is about the environment, animal intelligence or relationships, many are saying that the film is a welcome escape from the challenges of 2020 and shows that anything is possible!

Thank you for reading. We have a lot of great things coming up that I hope you will take part in. Please find information below.

Kindest regards,


Kathleen's Blog - October 27, 2020
October 27, 2020 at 4:00 AM

One of the key components of the Dental Hygiene Experience begins with the 'Before' Unit.

Have you ever thought about what the client experiences 'before' they come to your practice?

We often overlook this as a separate event while truly, this is an important part and foundational to building a positive overall experience. One that will have your client/patient wow'd when they leave and talking about it to others. One that sets the stage and helps manage expectations and create positive outcomes.

During this unprecedented time especially, where emotions are high and people are nervous, we need to connect with our clients to not only make them feel safe and prepared for their appointment but also we need to set the stage so that they feel good when they leave the appointment. We don't want them leaving feeling dissatisfied.

For instance, I have heard many dental hygienists who are working in a practice where their office is not communicating with their clients before the appointment and the client leaves with a negative feeling. An example would be, if you have adjusted your practice to eliminate Aerosol Generating Procedures (ie polishing), let them know before they arrive and why you are taking this path!

Here are a few things you can think of:

How are you communicating with your clients before their appointment? Are you sending them thorough emails as to what to expect at their appointment? Are you sending them a 'What to Expect' video?

For instance....

A video to walk through the changes that have been made to keep them and your team safe.

  • Your pre-screening protocol and screening protocol.
  • The waiting (in car).
  • How will they be greeted.
  • Pics of the team with and without PPE.
  • The pre-procedural rinse.
  • The use of Laser Bacterial Reduction to aid in reducing the bacterial load prior to the debridement and the reasons why.
  • If you are not using ultrasonics and if you are (perhaps the new equipment to help minimize aerosols).
  • Your air purifier.
  • Room enclosures.
  • The paperwork and check out procedure.
  • Etc.

Go through an exercise with your team and discuss what you can do together to create a Before Experience to help set positive expectations and outcomes.

Go through the experience through your client's eyes.

As if.

As if you are the client.

Thank you for reading. Please find below information on what is coming up!

Kindest regards,


Kathleen's Blog - October 20, 2020
October 20, 2020 at 4:00 AM

We just sent an email out to all of you who have purchased one of our bamboo beanies from our online boutique. We are running a contest and would love to hear from you! We will select 5 winners on November 30th to win a beanie. We want to share the positive feedback that we have been receiving to bring awareness to the awesomeness of these beanies. See details below for those of you who haven't purchased one as of yet.

There are many dental hygienists who are still finding discomfort in the scrub type of beanies. They move, they slide, etc. So we want to let you know that the beanies we carry fit so comfortably, they allow your head to breathe and they do not slide.

We also are still seeing on various Facebook groups that they cannot find N95 masks or disposable gowns, etc. One of our corporate partners, Cangardcare.com have plenty of supplies, so please check this out. See more info about their current special below.

We encourage you to check the links above out. If you register with Cangardcare, be sure to link your office account with rdhu to receive special deals designed for us/you!

We hope you are all doing well and thank you for your continued support. Please find information below for what is coming up!

Kindest regards,


Kathleen's Blog - October 13, 2020
October 13, 2020 at 4:00 AM

Are you indispensable?

Are you 'that' dental hygienist who 'shows' up every day?

Do you show up positive and ready to take on the day?

Being positive and having an abundance mindset will help propel you to success.

Being 'that' dental hygienist who shows up, who smiles, who specializes, who cares, who is a team player, will help make you indispensable.

Everyone wants to be around that person.

It's tough to do some days. Life is challenging right now.

Showing up for your clients, your team and your practice is key to surviving 2020 and will help prepare you for 2021.

Thank you for your continued support. Please find information below for what is coming up!

Kindest regards,


Kathleen's Blog - October 6, 2020
October 6, 2020 at 4:00 AM

We just finished production of the Fall 2020 Issue for the Dental Hygiene Quarterly (DHQ).

I wanted to take this time to let you know that we are re-branding the DHQ to rdhq.

Makes sense, right?

rdhq ~ rdhu's quarterly online subscription. One website, one consistent name and brand.

rdhq is an online subscription and meant to be the Easy Button for our members.

You receive approximately 3 hours of CE every quarter, along with an Activity Page which offers the complete bibliography and extra resources for layering of learning. There is a short quiz that needs to be complete so that we meet the regulatory bodies requirements across the country.

This will still be available in a DVD format for those subscribers who wish to receive the DVD's.

The rdhq will be uploaded in your personal portal where you will have access to your certificates as well.

This personal portal will also host The RDH View, which is our free CE talk show along with those certificates.

We are now eligible for PACE and are very excited and thrilled to be offering this to our US members and dentists as well.

We hope you are enjoying the new software to store your video-based learning and certificates in one easy place.

We would love to hear from you! Please send us a message via email or post and share on our Facebook.

If you have any questions, please do not hesitate to reach out to us, we can walk you through it and even do a screen share with you to help ease any confusion you may experience. In a world full of technology, we want to bring you quality evidence-based programs that are easy to access.

We have many members who are comfortable on the computer and can access with ease; others, need a little help, and we are happy to help! We can share our screen with you and show you the ins-and-outs!

I hope you have a great rest of your week ahead! We have been working very hard putting together a calendar to suit all of our members needs from joining us live online, to sending you the recorded version if there is a time conflict, to being able to offer small hands-on classroom sizes to compliment some of our programs for those who can access our facility in Burlington. Please see below for more information and if you have any questions, let us know!

Thank you for your continued support. We really appreciate it and love being on this professional journey with you.

Kindest regards,


Kathleen's Blog - September 15, 2020
September 15, 2020 at 4:00 AM

If you could change one thing in your practice tomorrow, what would it be? Convince the practice owner to supply the equipment you need? Get more time to do what you know is important for your clients? Improve safety protocols? Balance your values and beliefs with the office’s profit goals?

Dr. Tim Donley, Dani Botbyl and Beth Ryerse are creating a course which is designed to turn your wishes into reality by showing you how to leverage your value as a dental hygienist and effectively advocate for change. With a proven step-by-step process, you will gain the tools and the confidence needed to present your case for change.

This unique learning series will teach you how to turn your ideas into valuable propositions and how to generate acceptance by your colleagues, patients and the practice owner.

Don’t demand respect…learn how to create it.

At the time of registration, you will have the opportunity to participate in the creation of the program. You can submit questions or specific concerns and the presentation will be tailored, based on the feedback received. Register ASAP and connect with this trio!

Please find more information below on this experiential learning experience!

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


3 Member Benefits of rdhu's QA Courses
October 8, 2020 at 6:00 AM
discover how rdhu's QA courses benefit your career

For more than a decade, rdhu has provided exceptional, experiential learning to dental hygienists across Canada. Through unparalleled in-person courses to innovative and engaging online seminars, courses, and coaching services, rdhu has become and remained a central figure in the dental hygienist space. We’re proud to offer educational experiences that no other organization can offer, including our QA courses.

Whether you’re new to the dental hygienist field or you’ve been in the space for decades, you know how important quality assurance is—and so do we. That’s why we’re committed to offering a range of QA services to meet the needs of dental hygienists across Canada and to ensure each member is equipped with the knowledge and up-to-date information they need to best serve their clients. Here’s how you can benefit from rdhu’s QA courses with your coach.

Benefit #1: Unparalleled education and resources

The biggest benefit you can experience with rdhu’s QA coaches is the sheer amount of information and personalization. We value the importance of experiences when it comes to QA efforts, and we promise to deliver a unique experience each time.

When you subscribe to become a QA Coach Member, you’ll get:

  • Access to a personal QA Coach, accessible by both phone and email
  • A deep reservoir of past and forthcoming webinars on all things QA, which count towards CQI Activity Hours in support of a QA goal. You may also use them as non-goal hours.
  • Access to a private Facebook group where knowledge sharing never stops
  • Informational email campaigns that routinely deliver the information you need to keep growing and remain abreast of QA happenings and updates

Benefit #2: SMILE Portal Review

No matter how long you’ve been a part of the dental hygienist space, you know the importance of finishing all QA efforts as strongly as possible. Our SMILE Portal Review is an exceptional option for those who are rounding the corner and could use a QA coach to review their efforts.

While the Review is ideal for those nearly done or completely finished with SMILE, you can register at any time. Once registered, we’ll connect you with your personalized QA coach. Once you revive your email from rdhu, you and your coach will complete your review via screen sharing. This is a prime opportunity to receive feedback and ask any questions you need to move forward with confidence and ensure you’re where you need to be.

Benefit #3: One-on-One Coaching

Nothing quite compares to having your own coach to guide you through the often complex QA landscape. One-on-one coaching is a great option for dental hygienists at all stages of their career, but especially beneficial for those who are relatively new to the field; getting the undivided attention, support, and input from a knowledgable and passionate veteran in the space can help you make strides early on and pursue your QA efforts strongly.

While our one-on-one coaching packages are sold out for 2020, we’re happy to discuss plans for the coming year. Don’t hesitate to reach out to us with any questions before you commit to booking. We’re determined to provide an unrivaled, one-on-one coaching experience for all members, and you can rest assured your coach will do the same for you.

Trust rdhu with your QA course and coaching needs

Whether you’re looking for independent QA navigation through webinars are seeking the hands-on approach of a personalized coach, rdhu can help. Reach out to us today to learn more, and get the resources you need to pursue your QA courses and qualifications with confidence.

Interested in dental hygiene laser training? Learn more.
September 14, 2020 at 4:00 AM
This is a picture of a student during dental hygiene laser training.

Lasers are high-tech solutions that provide many benefits in dental hygiene. As services using lasers become more popular, it can benefit you to know how to use these lasers and to offer them at your practice. But how do you go about doing so? If you’re interested in dental hygiene laser training, here’s what you need to know.

What are lasers used for?

Soft tissue diode lasers offer a variety of benefits in dental hygiene. These lasers are typically used for periodontal treatments, to reduce the amount of bacteria present, and to activate the regrowth of tissue. Procedures using soft tissue diode lasers encourage the tissue to heal more quickly. Lasers are also gentler than a scalpel and typically cause very little pain after the procedure, as they seal blood vessels and nerve endings in the process of penetrating the tissue. Soft tissue diode lasers are easy to use and give your patients a high-tech solution to dental care.

What is dental hygiene laser training?

In order to offer soft tissue diode laser services, it’s important to be trained in how the lasers work and how to use them. Laser training teaches how a specific laser can provide care and comfort for the patient, affect treatment outcomes, and serve as an effective complementary treatment to scaling and root planing.

At rdhu, our training includes a theory portion and a hands-on portion. We also discuss the different lasers available, which one to choose based on the needed procedure, an overview of physics, and evidence of the effectiveness of these lasers. Training is available in person as well as online.

What you’ll learn

As an rdhu student, you’ll explore the evidence supporting laser integration into your dental hygiene practice, as well as learn how the diode laser may be introduced into your dental hygiene practice within your scope of practice. You’ll learn about the lasers, the science behind them, and how to use them in your practice to provide improved patient care.

During the course, you’ll also learn how the lasers interact with tissue, the proper settings and safety measures to use while handling the lasers, codes for billing that reflect the services performed, and more. You’ll also become certified in the use of the soft tissue diode laser following the completion of a didactic and clinical training program.

What’s included?

Lessons will be taught using a variety of materials and best practices. These include a course handout, instruction on stripping and cleaving the fiber, hands-on clinical application of bacterial reduction, learning how to set up the lasers, plus a final test and self-assessment at the end. You’ll also receive a certificate of completion.

Why choose rdhu for dental hygiene laser training

Rdhu provides experiential and online video-based learning to dental hygienists all over the world. We were created by dental hygienists for dental hygienists, and have since become a leader in dental hygiene education. We have an in-person education center in Burlington, Ontario – the first hands-on professional development center for dental hygienists, in fact – plus a variety of online training courses, webinars, coaching services, certifications, and more.

Our courses help you improve your technical skills, business development skills, marketing skills, and more. We’re passionate about helping you achieve your professional development goals, transforming your dental hygiene practice, and maintaining quality assurance objectives.

Learning how to use soft tissue diode lasers is a great way to ensure your practice uses up-to-date technology and offers the best services for your patients. Click here to learn more about dental hygiene laser training and to sign up for a course today.

Kathleen's Blog - September 8, 2020
September 8, 2020 at 4:00 AM

The phones were forwarded to my cell over the last few days and I had the pleasure of speaking with many of our members over the long weekend!

I had a conversation with one of our members on Saturday.

This is a similar conversation that I have had many times over the years.

This particular member is paralyzed by fear. Fear of the unknown. Fear to start. Fear over our Quality Assurance Requirements.

I always like to encourage people to face their fears. Once you face them, you will find that there really was nothing to worry about.

Procrastination leads to fear. The discomfort of not knowing something leads to fear. Fear leads to a state of anxiety, sleepless nights and failure to start.

Procrastination is the result of avoidance, and both the result of and driver of anxiety. Anxiety associated with procrastination continues to fester and grows over time.

If you are fearing something, I encourage you to write down what are you fearing and ask yourself why? What are the first 3 steps that you can take to help you overcome your fear? How will you feel once you have conquered your fear? How realistic is this fear? Does it deserve the attention you are feeding it?

I use to have a fear of speaking in front of people. I couldn't speak in a classroom when I was in high school. I had to hire an educator when I owned D-Sharp Dental Instruments to present my instrument sharpening courses. I faced my fear and now, gosh darn, I present for a living and have spoken in front of an audience of 2200 people!

Face your fear. It is liberating. Don't let anything hold you back.

Our Quality Assurance program can cause so much fear and frustration. It is not necessary. You can do it. Perhaps you just need a coach. If you need help with your QA requirements, please do not delay, reach out to us and let's get you started today! This is our specialty.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - September 1, 2020
September 1, 2020 at 4:00 AM

For many, September is the time for new beginnings, especially for the parents amongst us. More than January, the beginning of September feels like the start of a new year for so many reasons. The days are getting shorter and the nights are cooler. Fall is in the air!

It is a time of having to be super organized and getting back into the swing of things after the relaxing days of summer.

Life settles into a routine. Vacations and lazy days of summer are over.

It's a great time to set new goals whether it be for fitness/health, hobbies, family, couple goals, etc.

Not only do our children head back to school, it is a time for us, as healthcare professionals to plan what the last part of our Professional Development year will look like. It is the time to reflect and plan.

We are really excited for what we have planned for the fall.

We hope to educate, motivate and inspire you!

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - August 25, 2020
August 25, 2020 at 4:00 AM

One of the topics of conversation we have with dental hygienists often turns to having a voice in the office.

Many dental hygienists feel unheard and struggle with making change happen in the workplace.

They often are conforming and not living a life of passion, not loving what they are doing and feel pretty frustrated and deflated.

This is a topic that I love to discuss and share some strategies that have worked for me over the years.

So, with that, I am pretty excited about a program that Dr. Donley, Beth Ryerse and Dani Botbyl are creating and going to be sharing with our members! CHANGE HAPPENS: Successfully Navigating Discussions to Get What You Need!

A really great part of this program is that once you register, you are going to be a part of the creation of this program! This is a Personalized Learning Experience...Experiential Learning at its Best! At the time of registration, participants can submit questions or specific concerns and the presentation will be tailored, based on the feedback received.

It is time to reclaim your strength and get your voice heard and make change happen.

You will also note that we have The RDH View on Friday, September 11th. This one hour presentation will also compliment this course. For those of you who maintain a learning portfolio, this will be a great extra layering of learning that you can use toward a goal on being a Change Agent. Making change happen will benefit your practice and your client!

Don't let this pandemic pass without making positive change within your practice. Reclaim your Strength and remember why you chose Dental Hygiene as your profession.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - August 18, 2020
August 18, 2020 at 4:00 AM

Beth and I had a great conversation with Tabetha Magnuszewski, RDH, who works with Ivoclar Vivadent, this morning.

We had a planning session for our next 'The RDH View' show which will be aired Friday, September 11th.

The show will be called...Are you a Leader?

With so much uncertainty in the air, there can be so many mixed emotions and messages happening now. We especially witness this through a variety of dental Facebook Groups where there seems to be a lot of venting going on.

There are some offices that are working cohesively and working as a team.

While others are with a leader who isn't leading. They are dictating.

It's tough to work in a practice that operates under poor leadership and dictates the way it's going to be. Especially since we are a regulated profession, but at the same time many work as an employee where we have to conform to what is going on in the office.

It's time to step back, reclaim your strength and have your voice heard. Have your voice heard with your employer and with your clients.

And remember, sometimes, some leaders don't see things the way you might. We all have our own perception on how things are going and operating. But often, these conflicts can be resolved by communicating how you and others are feeling and work together on how best the practice can move forward.

We work so well as a team. We need to have our voice heard. We need to put our clients first and offer them the best standard of care possible.

On the next The RDH View, we plan to dive into this issue further. We look forward to sharing this discussion with you and at the same time we will be looking at treatment modalities to offer your clients that will be a win-win for all involved.

So be a leader and invite your team to join us as well!

The will be a free event. The link to register will be in next week's On-Track-Tuesday, in the meantime, Save the Date! Friday, September 11th at 12pm EST.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


4 Tips for Choosing the Right Dental Hygienist Course For You
August 27, 2020 at 6:00 AM
learn from rdhu's dental hygienist courses

Finding the right dental hygienist course isn’t always a simple process. While many courses offer the information and knowledge you need to learn and apply new skills, not all programs offer the same experience or expert-led classes.

For more than a decade, rdhu has been Canada’s leading organisation for dental hygienist courses and a central figure in the industry. In this time, we’ve helped countless professionals enter the industry and continue learning new skills and practices to move up in their profession, and have adapted our offerings to best serve our students and members. Keep these four tips in mind when selecting a course that works for you.

Tip #1: Turn to industry-leading experts

There are hundreds of courses out there, but not every course delivers the same experience and results. To get the most out of your program, you’ll want to find an organisation run by some of the industry’s leading figures—those who have years of practice as a dental hygienist and have spent much of their career working to educate and support others.

There are a few reasons for this, including:

  • Trusting in-the-know professionals who have seen the shifts in the industry
  • Learning from those who can effectively communicate complex topics for students
  • Getting the most from your time in the course; experts understand that your time is valuable, and want to convey as much information as possible so you leave equipped and confident

Tip #2: Seek out experiential learning

There’s a drastic difference in taking a course that simply presents information in a formal setting and one that enables students to absorb this information through experience. We offer the latter at rdhu. We firmly believe that students learn best when they are applying the information in a “real world” setting and reflecting on the information and skills they are learning.

Our hands-on professional development courses give you the opportunity to dive into material and explore how it applies to clients and—most importantly—your career as a dental hygienist.

Tip #3: Find a supportive environment

Our organisation was founded by dental hygienists for dental hygienists, and we understand that in order to learn and thrive in a course, we needed to create and offer a supportive space. We also understand that because much of the material taught in rdhu’s dental hygienist courses can be quite complex, students benefit from instructors who can clearly convey this information in a way students can grasp. They also take the time to assist those who need additional support to take in and apply the industry’s best practices and essential information.

Tip #4: Give yourself room to grow

Whether you’re new in your dental hygienist role or you’re looking to learn new skills, you’ll want to find an organisation that offers courses tailored to your needs. We know that not everyone comes to rdhu with the same experience, which is why we offer a variety of in-person and online courses that offer students of varied backgrounds the sound information they need to progress in the careers and touch clients’ lives.

Turn to rdhu for your dental hygienist course

Ready to take the first step in accelerating your career as a dental hygienist? Reach out to rdhu today to learn more about our courses.

Kathleen's Blog - August 11, 2020
August 11, 2020 at 4:00 AM

As I type August 11th this morning, I can't believe we only have a few weeks left until school starts back again!

What a year we have had and with school just around the corner, it brings on so many mixed emotions for many young parents.

This summer has truly flown by and I personally take pride in trying my best by 'living in the moment' and appreciating each day. I am not sure how much faster it would go by if I didn't live with intention.

We are heading into the fall, and the last quarter of 2020. Now is a good time to reflect on this year so far and make a plan for the fall.

The goals we created for ourselves at the beginning of the year may not necessarily be the same goals that we would create for ourselves after being in a pandemic.

Take the time now, in a quiet place to reflect on your year, your goals and decide what is working and not working. What you need to celebrate (if you have reached a goal)? What you need to recommit to (if you're quite not there yet)? What goal you need to revise? Heck, what goals should you consider need removing, allowing yourself permission and grace to do so? Then, look for something you can replace that goal with.

Setting a re-set button frequently, is a way of life. We can get caught up in the moment and go with the flow and before you know it, time has passed and we haven't achieved our goals for the year.

Pearl, what are your goals for this year? Personally and Professionally. Are you reaching them? Are you where you want to be?

Creating goals and achieving goals will give you such satisfaction.

Growth = Happiness.

Feeling stuck at work? Step back, reflect and create a goal for yourself. Something that will get you excited and have you looking forward to researching and implementing.

Goal setting sounds a bit like ADPIE to me.

A - Assessment - Do a Self-Assessment - check in on yourself professionally and personally. Where do you want to be?

D - Diagnosis Statement - Create your Goal Statement

P - Plan - Create your action plan to achieve your goal

I - Implement - Implement your plan

E - Evaluation - Celebrate success, Reflect, Revise, or Remove and Replace

Speaking of ADPIE, Beth Parkes and Kerry Lepicek set a goal to create a Process of Care course for rdhu. They have achieved this goal and ready to share this at our facility and online.

Thank you for reading! Please take a look below to see what is coming up and any exciting news to share.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - July 28, 2020
July 28, 2020 at 4:00 AM

This is a continuation from last week's On-Track-Tuesday email!

As promised, I wanted to share some ideas for instrument kit set-ups.

Over the years, we have found that many dental hygienists are typically using the same instruments in every kit.

Many purchase what they are use to and what they were taught in school.

The common kit being: H6/7, 204S, BH 1/2 or COL 4R/4L, GR 1/2, GR 11/12 and GR 13/14. Same kit for all clients.

There are many reasons for this:

1. It's what we know. What we were taught in school.

2. Often tray set-ups are created by the office sometimes prior to us even starting in the practice! And then everyone just gets use to what is provided and things never change.

3. Budgets may be tight and we don't want to risk buying something we have never tried just to find out we don't like it.

4. We don't know what we don't know. (meaning we may not know of new instrument designs that are available to us so wouldn't know to try or even order them!)

5. You want minis for your perio clients but know that in the past, because the mini blade is so small, we tend to go through them faster with sharpening (*note: with the sharpen-free, your minis will now last you a long time!)

We often get asked to help dental hygienists and practices when they are purchasing instruments. So, we came up with the Decision Tree for Instrument Selection! based on using the LM Sharp-Diamond Instruments.

We share this in our 'Maintain Your Edge: Part 2', which will be released shortly. In the meantime, I am sharing this document with you (see below - it is a 2 page download). You can print and laminate for your reference in your practice!

Using different instruments and having unique kits is beneficial for many reasons:

1. It will help you use instruments for their intended use.

2. Using instruments that help you with advanced instrumentation will help you provide optimal care for those difficult to reach areas.

3. Using the same instruments day in and day out is boring. No doubt about it. Looking at your day sheet, planning your day and using your decision-making process to determine the specific needs of your client will help you feel more engaged in your day!

4. Streamlining your kits will save you money:

  • Many times we have too many instruments in our kits and we are putting these instruments through extra unnecessary reprocessing cycles, which shortens the life of your instrument.
  • Using hybrid instruments (ie like the Syntette replaces the GR 11/12 and GR 13/14. 2 instruments in 1!

We hope you like the Decision Tree for Instrument Selection!

If you need any help, we are here to help answer your questions and to help guide you.

We love instruments...and sharp ones!

Stay tuned for 'Maintain Your Edge: A Sharpening Workshop and Discovery of Leading-edge Instruments: Part 2'. Presented by myself and Beth Parkes. It is included in the Crest & Oral B rdhu Relief program and part of the Dental Hygiene Quarterly. It will be available for separate purchase as well once we finish production. In the meantime, I hope you enjoy the Decision Tree for Instrument Selection (please see button below)!

If you missed last week's On-Track-Tuesday, you can read past blogs by clicking here.

Thank you for reading! We have a lot of great things in the making so please stay tuned. In the meantime, please find what is scheduled at this time below.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - July 21, 2020
July 21, 2020 at 4:00 AM

Many of you know that my professional journey included founding and owning a dental instrument company.

I started it back in 1998 after practicing in a variety of offices in Ontario and British Columbia. I was new quite often in an office and was also a temp dental hygienist as well, as I followed my husband with his work.

One of the things that I noticed in most of the practices was that the quality of the instruments were very poor. I couldn't recognize most of them (you know the sickilized curette?!) While temping I would often get handed the instruments put aside for the temp, which were often the ones that should have been discarded.

I was always good at sharpening and soon became the 'Sharpening Queen' (I was often called) in most offices where I practiced. I knew how important it was and is to use sharp instruments. Even back then I was very in tune with the 'client experience' and knew that what we were using wasn't working.

After doing some research, I created a company called D-Sharp Dental Instruments. You may have heard of it and perhaps used us as we were an International company.

Along the way, I created my own line of dental hygiene instruments and offered services like professional sharpening, retipping and replacing. I also created a program to help offices maintain instruments.

I ended up selling my company to the manufacturing company in 2011.

I am still super passionate about instruments and all things sharpening. This blog is a very short version of a very long and rewarding story.

I am writing about this today for a few reasons:

1. I have been speaking with so many of our members over the last couple of months who are hand scaling only. I cannot express how important it is for you to use sharp instruments EVERY time. For you, your client and your practice. We all know that using sharp instruments has many benefits including: increasing tactile sensitivity; provides optimal treatment; helps prevent fatigue, strain and repetitive strain injuries, to name a few.

I want to help you...

2. We just uploaded the Summer Dental Hygiene Quarterly issue and it is available to those of you who are subscribers or in the Crest & Oral B Relief Program. It's called 'Maintain Your Edge' (Part 1) and I presented this along with Beth Parkes. This is an online sharpening course.

Included in this session is a download to the Sharpening Guide that I created many moons ago. You can purchase this in our boutique as a post-it sharpening pad or simply print the guide that we gave you and laminate it.

3. Use LM Sharp-Diamond instruments. These are sharpen-free instruments which means you never have to sharpen. We are faced with so many challenges right now. Efficiencies and time playing a major part. With the LM Sharp-Diamond instruments, not only will you love not having to sharpen but you will also love the feel of the handles. You will be more efficient, which will save you time in the chair; but also, save you time that you won't have to sharpen. For most of us, we can no longer sharpen chairside, which I am sure you know this by now. We need to sterilize, sharpen and then re-sterilize. Wasting pouches and Chemical Indicators as well. (If you have questions about this please check with your regulatory body as we have members from across Canada and the United States).

You need to take care of YOU. If your office won't purchase instruments for you, invest in yourself and buy your own. Trust me, you will thank yourself in the end. Some of the LM instruments are hybrids. For instance, the Syntette is one instrument that replaces the GR 11/12 and GR 13/14. This again is an efficiency and also a money-saver.

If you would like help with creating kits, I would be happy to get on the phone with you and help you. We don't sell these through rdhu. You can purchase them through Bisco Canada. It will be worth the investment.

I often get asked "what instruments should I put in my kit". We will have some suggestions for you as we are in the final stages of production for 'Maintain Your Edge' Part 2. We created a Decision Tree for Instrument Selection and will share that with you next week.

In the meantime, if you click the button below we are going to give you the Sharpening Guide.

If you need a sharpening kit, which includes a sharpening stone and sharpening guide (post-it pad) we will have these available in our online boutique. These have been very popular lately and our supplies are being replenished this week. The stone is my most favourite stone that I searched for, for many years. There is a course-grit on one side and a fine-medium on the other. Sometimes we need that little bit extra 'umph' or coarseness to get a sharp cutting edge. The plain grey stones can be extremely frustrating (if you have that style). Once dental hygienists try ours, we see their eyes open wide and they are thrilled to have these comfortable stones in their hands!

You need to find what works for you and your practice. We are so fortunate to be given options that we can do our own research on and choose from. You can always create kits that have a variety of makes of instruments. There is benefit to this as well.

Anyhow, I hope you find this helpful. :)

Thank you for reading! We have a lot of great things in the making so please stay tuned. In the meantime, please find what is scheduled at this time below.

Have a great week ahead and thank you for being a part of rdhu!

Kindest regards,


Kathleen Bokrossy, RDH President of rdhu

Kathleen's Blog - July 14, 2020
July 14, 2020 at 4:00 AM

So…how are you doing though this pandemic?

How are you handling all the changes and all the uncertainty?

We have been receiving so many different messages from our members.

While some are fine, adjusting to the changes and doing well.

Others are feeling understandably frustrated by all the uncertainty.

Many have yet to return to practice while others are on a reduced work-schedule.

If you are feeling anxious and nervous, it's time to change what you are focusing on.

No matter where we are in our practice, now is the time that we have to dig deep and remind ourselves why we got into this wonderful profession.

We need to focus on our 'why'? Why did we choose the profession of Dental Hygiene?

If we can stay focused on our why, it will help us to continue on in the midst of all this uncertainty.

We chose dental hygiene because we care. Because we want to make a difference. We want to contribute. We want to help make and keep people healthy.

Remembering your why and looking for ways to work in this new norm can be an exciting time, if you change your focus.

It's time to reclaim your strength!

We have to take what we have learned during this pandemic and ensure that we practice differently.

We can't continue as we were in the past.

We are completing the 3-part series tonight about 'Beyond the Pandemic" How Dentistry & Hygiene Emerge Stronger Together', with Dr. Tim Donley, Beth Ryerse and Dani Botbyl. We have received such positive response to this learning series and we can't wait to hear how many of you will implement what you have learned into your practice.

Anna Louise Tolan will be announcing her upcoming webinar any day now! She will be sharing her experience over the last month with being back to clinical practice and always has helpful tips to share.

Beth Parkes and myself are also putting together a program that we hope will inspire you! We will be sharing some strategies to help make your day more efficient and help your clients achieve optimal health.

We have a lot of great things in the making! Please find what is scheduled at this time below.

Thank you for reading and for being a part of rdhu.

Kindest regards,


Kathleen Bokrossy, RDH President of rdhu

Dental Hygienist Programs for Professional Development in Ontario
July 31, 2020 at 6:00 AM
find dental hygienist programs in ontario with rdhu

Growth and evolution as dental hygienists are two of the most important processes we undergo. After all, there’s always something new to learn, no matter how long we’ve been in the field. Dental hygienist programs for professional development help us become more immersed in our careers and roles, helping us provide excellent experiences for each client we see.

While there are numerous professional development courses out there, it’s important that you find the ones that work for you. Not only in regards to course material, but your schedule, too. For over a decade, rdhu has helped thousands of dental hygienists get the professional development resources they need to thrive and excel. With numerous offerings and industry experts’ knowledge available from our Ontario-based headquarters, here’s how our online courses can help you achieve your goals.

Learn From Wherever You Are

While we love seeing each of our enrollees and members in person, COVID-19 has kept us from doing so and, for the foreseeable future, our courses will be fully available online to ensure everyone’s health and safety.

But just because each course is now online doesn’t mean that you can’t benefit from the many webinars, videos, and other online tools available. In fact, with members spread across the whole of Canada, our online presence before COVID-19 hit was well established, giving our members from coast to coast the tools they needed to grow in their professions.

Wherever you may be, you can easily access scores of courses, webinars, presentations, and live streams—whenever works for you and your schedule.

Each course is designed to help you expand your knowledge base so you remain current on all new and emerging events in your industry. Our online offerings accelerate your growth and provide you with invaluable insight from industry experts, and teach you new skills so your resume stands out among others in your space.

Why Choose rdhu?

With more than a decade as Canada’s leading dental hygiene education centre, we have the experience, knowledge, and passion for teaching that enables us to offer an unrivaled educational and experiential growth process.

We have a few different avenues for aiding in your professional development. First, our online video-based learning options give you expert-led webinars and live streams that you can watch at any time. These are great for busy parents and those who need more flexibility to commit the needed time and attention to take in the content.

Similarly, Dental Hygiene Quarterly is available online or on DVD. You receive 12 hours of CE each year and have access to rdhu’s library of courses through DHQ. But for those of us seeking to grow through a more personalized experience, we’re happy to offer QA coaching packages. These offerings feature CDHO QA coaching, and we guide you through the process; you’re never left on your own to figure out the complexities.

Let Us Help Guide Your Professional Development

Whether you’re looking for one or two courses or a longer experience to cover a wide range of topics, rdhu has the tools, courses, and experts to deliver an elevated educational experience. Contact us today to learn more about our courses.

The Importance of Continuing Education for Your Dental Hygiene Practice
July 30, 2020 at 6:00 AM
continuing education courses for dental hygienists

No matter how long you’ve been in the dental hygiene industry, there are always opportunities to learn. Whether it’s new technical knowledge or revisiting practices that have evolved over time, continuing education courses for dental hygiene are an excellent way to immerse yourself and grow in your role—and help you prepare for potential advancement.

Before you enroll in a course, it’s important to take the time to explore your options to find the course(s) that are right for you. With new content being added all the time, we’re confident that rdhu has the courses, knowledge, and industry expertise to help you meet your educational goals.

Why Take Continuing Education Courses?

As we spend more time in the dental hygiene space, we inevitably increase our understanding of best practices, industry standards, and offer the best experience possible to those who trust us with their oral health. For many of us, however, our curiosity and commitment to continuous improvement drives us to dive deeper into our roles and explore what we do—and, just as importantly, do not—know. It’s what we’re yet to learn that pushes us to grow in our field. And that’s where continuing education courses come in.

Through our course offerings and coaching, we’re committed to creating an environment of distinction through our shared leadership and vision to inspire those we work with to excel. Our innovative, interactive, and life-long learning experience empowers each dental hygienist to continue their growth and to provide clients with an elevated experience when trusting them with their oral health.

We make this life-long learning opportunity available through a wide range of distinct, applicable in-person and online courses. For now, our focus has shifted online to keep our staff and enrollees safe. But rest assured that our online offerings give you the information, tools, and real world application to grow in your space.

Expand Your Knowledge

Continuing education courses come in a few variations from rdhu. Our online course offerings allow you to learn while working from home, and can be accessed from any mobile devices or downloaded onto your computer for quick, easy access on your timeline. These courses help you gain more CE hours through webinars, live streams and more. Here, you’ll have access to the latest industry news, resources, and up-to-date information on what’s happening in the dental hygiene space, as well as receive insights and invaluable information to grow in your role.

You may also choose between our package offerings for one-on-one coaching. When you choose this option, you’ll receive five or six hours of personal coaching, as well as screen share with your coach to give you real-time visibility into important information. While in-person coaching is usually available, all coaching will be done online for the foreseeable future due to COVID-19.

Grow in Your Career with rdhu

Take your passion for dental hygiene and invest in yourself and your career with continuing education courses and coaching with rdhu. Reach out to us today to learn more about how we can help get the resources you need to excel in your space.

What to Expect From Working with rdhu
July 28, 2020 at 6:00 AM
learn from rdhu's dental hygienist courses

Whether you’re looking to advance your technical skills and understanding of the dental hygiene space or seeking a remote learning experience, rdhu offers the opportunity to grow your knowledge. For more than a decade, we’ve helped dental hygienists across Canada acquire the skills needed to continue or advance their careers through a variety of courses and support. Our courses also help satisfy QA requirements and assist in business development or marketing applications.

Whatever your reason for seeking to grow in your role (or prepare to move on to a new one) rdhu can help you find and enroll in the course that’s right for your needs. But it’s not just our courses that distinguish us from other centres in Canada. Here’s what you can expect from us as Canada’s preferred experiential learning centre for dental hygienists.

Who We Are

Beyond offering a range of courses that can help you grow and become more engaged in your profession, rdhu’s team provides hands-on, expert support while you’re enrolled. With several decades of combined experience, our team not only has the experience required to understand the complexities of the dental hygiene industry, but the personal touch to pass along this invaluable information, helping you get the most out of your time with us no matter which service(s) you select..

rdhu’s founder, Kathleen Bokrossy, RDH, has been bringing her brand of engaging energy to the dental hygiene space for more than three decades. During this time, she’s helped transform the dental hygiene experience, and contributes her knowledge and talent to Dental Hygiene Quarterly. Her passion extends beyond dental hygiene; her interest in and talent for marketing has helped rdhu’s membership grow to more than 16,000.

It’s this expansion that has given us the opportunity to offer a wide range of courses that add so much value to your career. As we’ve grown, so too have our online offerings. Whether you’re looking to add more CE hours through recorded webinars or are searching for online courses like live streams and other events, you can expect to find what you need from our wide range of course offerings.

We’re proud to provide courses that touch on virtually every aspect of the dental hygiene industry, giving you the tools and information you need to expand your knowledge and prepare to advance in your career.

But for those looking for a more personalized experience, we offer QA coach membership. Your package gives you access to a QA coach with communication done through email and phone, as well as access to webinars covering QA assurance. These webinars—covering topics ranging from practice profiles, infection control, ADPIE, Medical Emergencies, and more— can be used for CQI Activity Hours to support a QA Goal, or may also be used as Non-Goal Hours. You also receive a discount on one-on-one coaching, as well as optional access to a private facebook group, helping you stay connected with others in the industry.

Rely on rdhu to Grow Your Knowledge

When you join rdhu, you’re not only investing in your career, but you’re also joining an ever-growing network of dental hygienists committed to learning and sharing their knowledge. You can have the peace of mind that you’ll receive top-tier training through our courses and coaching, whether in-person or online. Contact us today to learn more about us.

Kathleen's Blog - July 7, 2020
July 7, 2020 at 4:00 AM
by rdhu

Last night we started Part 1 of 3 of the live streaming for the 'Essentials for Documentation' (CDHO Guidelines) course.

This program is so well put together by Anna Louise Tolan. She includes many extra resources to help with what we like to call ‘layering of learning’.

As you know, one of the things that makes rdhu unique is we strive to be the easy button for all things Quality Assurance/Portfolio/Continuing Education/Professional Development related.

We want to ensure that we help those dental hygienists from across the country who have to maintain a learning portfolio by helping them create a goal statement that is SMART (Specific, Measurable, Attainable, Relevant, and Timely ie complete within a year). We want to show you how to enter your activities, how to document your learning and translate that to implementation, to make a positive change within your practice.

So I recorded my screen with me entering Recordkeeping and Documentation as a goal into my SMILE portal and I shared it with all registered just now.

It gives all of us great pleasure, at rdhu, to help you every step of the way to help you achieve your QA Requirements.

If you practice in a province where you need goal statements and layering of learning, please reach out to us. We can help you!

If you practice in a province where you need to submit your CE hours, I truly believe that you can use some of the strategies that have been implemented into our Learning Portfolio to really help transform your dental hygiene practice.

We include an Activity Page in all rdhu courses and I wanted to share this with you. You will find it below. This is a great record for you to reflect on key items that you have learned and help you plan on what you can implement into your practice to make positive change happen.

Please feel free to use this for any and all CE courses that you participate in.

If you have any questions, please let me know!

For those of you who will be joining us tonight, we are so excited for Beyond the Pandemic! If you would like to register please do ASAP. Please see below.

Enjoy your week! Thank you for reading and for being a part of rdhu.

Please find info below for what is coming up and have a great week ahead!

Kindest regards,


Kathleen's Blog - June 30, 2020
June 30, 2020 at 4:00 AM
by rdhu

Thank you to all of you who registered over the weekend for the Donley, Botbyl and Ryerse Collaborative program 'Beyond the Pandemic: How Dentistry and Dental Hygiene Emerge Stronger'.

If you haven't seen any of these presenters before, you will be in for a treat! They were our guests on The RDH View on Friday. We had fun and at the same time, learned a lot! This session is now available for viewing. Click here to watch if you missed it!

Dr. Tim Donley, Dani Botbyl, RDH and Beth Ryerse, RDH have sifted through tons of research since the beginning of the pandemic and continue to do so. They have spent hours putting this program together to help us emerge, stronger than ever. They started this collaborative effort by publishing an article together. Click here to read their article. From there, this learning series was conceived.

This program is more than receiving 4.5 hours of CE. This is about collaboration. Working together to help us be stronger, as a team, during and beyond the pandemic.

There is such a disconnect right now between many dentists and dental hygienists that I really want to encourage you to join in on this program AND invite your dentist to register as well. (If you are independent, please invite your team to register!)

We often take our own courses (specific to dental hygienists or dentists) and often work in silos. We can get excited about what we have learned at a course and come back and try to get everyone on board. Sometimes, that is a difficult thing to achieve (I am sure you have experienced this yourself!).

We need to take some courses together and make it a collaborative effort.

Collaboration is all about people coming together to contribute their expertise for the benefit of a shared objective, project, or mission.

This is a great opportunity for you to set aside the time to participate in this learning series and then schedule time after the series to discuss as a team and create a plan to implement. (Remember to track your execution and follow-up to see if change is happening; otherwise, chances are, that change won't happen!)

Take note of key items that you would like to implement into your practice.

By collaborating:

o It helps us problem-solve

o It brings our team closer together

o It allows us the opportunity to learn from one another

o It opens up new channels for communication

o Collaboration boosts morale across our teams

o It makes for happier team members when we feel we are being heard and together come up with a solution...which leads to higher retention rates and loyal team members!

o Collaboration makes us more efficient clinicians and in these times, efficiency is key!

Following the series, I would love to hear how your team has changed, what gems you picked up from this series and what changes were made to your practice to benefit your clients and your practice!

Enjoy your week! Thank you for reading and for being a part of rdhu.

Please find info below for what is coming up and have a great week ahead!

Kindest regards,


Kathleen's Blog - June 23, 2020
June 23, 2020 at 4:00 AM
by rdhu

As I am here today working on our On-Track-Tuesday email, it really amazes me that we are at the end of June, the end of the first half of 2020!

Where has the time gone? The last four months have totally flown by.

We experienced so many emotions. At first, panic set in and the unknown took over.

Then, we seemed to get use to our new normal of self-isolation and our new way of living and shopping for essentials. In a strange way, many of us even enjoyed the down time.

We weren’t on the go every day, night and every weekend.

We enjoyed our time at home with our loved ones. What a gift really.

We worked on our Quality Assurance requirements and many of us are ahead of the game and ready for our next audit!

The summer is just around the corner and will be a time to rejuvenate.

I am hoping that we can plan over the summer and re-open rdhu for small classroom sizes in the fall.

We are really missing the one-on-one, face-to-face interactions.

In addition, I hope we can get back to planning our out-of-province events again soon.

We have some really great online evening learning and transformational programs happening over the summer as well!

Enjoy your week! Thank you for reading and for being a part of rdhu.

Please find info below for what is coming up and have a great week ahead!

Kindest regards,


Kathleen's Blog - June 16, 2020
June 16, 2020 at 4:00 AM
by rhdu

We know many of our members are slowly getting back into practice.

Many of you have shared with us how you feel like your world has been turned upside down. In some provinces we have discrepancies between the DDS' and RDH's with IPAC and safety concerns. Some of our members are back to 'normal', some are working very part-time and some haven't returned yet and don't plan on it any time soon.

We are all in different stages during this process and you have to do what works for you.

There is one thing that I sure hope will change.

Our message to our clients and to the public during these times. Let's take this as an opportunity to make the appointment one of a medical appointment. It's a big deal now to have 'just a cleaning'. Everything that goes into an appointment, from the pre-screening, to bringing them in to your op, to the appointment, the dismissal, the donning and doffing.

It's a big deal. It's a medical appointment and a serious one. We save people's lives.

Now is the time to make a change.

I hope we embrace this opportunity and really shake things up. No more following the status quo. No more passing a brush and floss and saying "See you in 6 months".

(Not that everybody is doing this! But just as a whole...)

I know we are all still getting use to the PPE, aerosols, air purification, etc. but let's also use this time to really educate on the importance of this appointment.

There are many ways to share this message. And it's not just while the client is in your chair.

Let's take advantage of the opportunity we have been given and share the importance of oral health with the public and our clients.

Let's come out of this pandemic stronger as a profession with greater client compliance and better oral health outcomes.

I have had the opportunity to speak with many of you over the last little while since practices have slowly been opening up across the country and I think most of us are on the same page with this message.

I will be doing a webinar on this topic and will share the date with you next week.

I also wanted to say 'thank you' to our members, our presenters for giving back and our team for pivoting and taking on new roles.

You inspire us to do what we do!

We are all in this together!

Enjoy your week! Thank you for reading and for being a part of rdhu.

Please find info below for what is coming up and have a great week ahead!

Kindest regards,


Kathleen's Blog - June 9, 2020
June 9, 2020 at 4:00 AM
by rdhu

I have been in a bit of turmoil today….do I send the On-Track-Tuesday today or not?!

It is Wednesday after all.

But honestly, yesterday, I had a full day of back-to-back Quality Assurance Coaching, helping people who have recently received notification that their Quality Assurance Records were identified with deficiencies. I also recorded a webinar for the 'Dental Peers' group on Nourishing Relationships During COVID-19, which I thoroughly enjoyed!

That said, I didn’t feel I had anything to add to our On-Track-Tuesday email because by the end of the day, I was tapped out. I usually am able to block off time on my Tuesday to put this together.

We have received many emails, text and Facebook messages today asking where the On-Track-Tuesday email is and how they look forward to it every week.

I am so happy that these bring value to so many and we truly appreciate the feedback.

Yesterday, I was worn out by the end of the day.

Today? Today I am on fire!

It shows what a roller coaster ride we are living every day, through this change.

It is hard some days for all of us to keep momentum and have any energy left by the end of the day.

Luckily last night I slept great. I had almost 9 hours and am ready to tackle anything that comes my way!

Recognizing our ups and downs and allowing ourselves to feel this way is so important.

Knowing that each day when we wake up is a new opportunity, a chance for a reset on so many levels is probably the kindest thing we can do for ourselves.

Last night was the first night I didn't wake up in the middle of the night and think about our IPAC Guidelines, aerosols, our members going back to practice with all this uncertainty, and all the negative commentary that I see on Facebook. We have to be so careful and control what we read and what we react to!

Enjoy your week! Thank you for reading and for being a part of rdhu.

Please find info below for what is coming up and have a great week ahead!

Please stay tuned for the next email for those of you who are on the Relief Program!

Kindest regards,


Kathleen Bokrossy, RDH President of rdhu

Kathleen's Blog - June 2, 2020
June 2, 2020 at 4:00 AM
by rdhu

As most of you are aware, we have launched our new website!

We have received many inquires about logging into a members site. So we are now in the midst of getting a membership site within our new website so that you can look at past participation and purchases etc. This should be ready very soon!

If you would like to access your past info, you can still visit our old site by clicking here.

The portal that will hold your online courses, quizzes and certificates will be ready soon as well! This will simplify the process for everyone!

We know that there is so much uncertainty right now with some of us heading back to practice. We have invited Linda McLarty, from Germiphene to join us this Thursday from 10am – 12pm EST. This talk will be based mostly around RCDSO and CDHO Guidelines; however, if you would like to join us (as this email goes across the country, etc), please find the link below. We will also have an air purification specialist on with us to take part in the discussion.

Registration for the Crest & Oral B RDH CE Relief Program has now come to an end. We thank all of you who are on with us. Thank you to our presenters who are involved in this program and to Crest & Oral B for their support. We were absolutely thrilled to have you on with us during these uncertain times. We know it helps all of us to stay connected and engaged! Please stay tuned for more info in a separate email on what is coming next with this program.

Stay safe as you slowly head back into practice. Remember, what we do is essential and I am sure our clients are missing us. Let’s get them healthy!

Please find info below for what is coming up and have a great week ahead!

Thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - May 26, 2020
May 26, 2020 at 4:00 AM
by rdhu

Wow, what a time we are all having! It is amazing to see the engagement of our members.

We appreciate your kind emails and encouragement and happy to know that what we are doing has an impact on your life!

The more we learn, the more we grow, the happier we will be!

We also thank you for your patience to those of you who perhaps don’t receive a certificate right away following a course, or you feel you have missed out because our events fill up quickly.

The quizzes are important as we are across the country delivering high-quality evidence-based CE. If we only did one-offs, perhaps we would issue certificates right away, however, to keep our recognition with most regulatory bodies, we need to have everyone do a short quiz following a course. We then check the answers to your quiz and issue the certificate. Please allow 5 - 7 business days following completion of the quiz.

We have lots more in store for our members. Please stay tuned!

Please find info below for what is coming up and have a great week ahead!

Thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - May 12, 2020
May 12, 2020 at 4:00 AM
by rdhu

What a response we had to our Crest & Oral B rdhu RDH CE Relief Program!

Our plan was to run registration from May 4 - June 1 with the limit of accepting 1000 participants.

Well, following our Webinar on May 4th and the Big Announcement email, we surged well past that number (and we are so excited to have so many of you on with us!)

So many people registered so quickly, we chose to accept those registrants but now must stop further registration.

But for those that didn’t get in during this time, please don't worry, we are looking into a possibility of Relief 2.0.

We don't want to disappoint anyone, but the live courses can only handle 1000 people at a time and are looking for ways to accommodate the extra participants.

If you were/are interested, leave this with us and we can see if we can open it up to more people.

If you would like to go on the waitlist, so that we understand how many more would like to take part of the Relief Program, you will find the link below.

To those who are registered, thank you. We are so grateful and so pleased that we are able to offer such an initiative.

We like all of you being in our world :)

We acknowledge you for continuing to learn during these unprecedented times.

We encourage you to join in when you can. Stay connected to your profession as much as possible, as we are all in this together.

We feel scared at times and uncertain what our new normal will look like.

But know this... we will get through it.

It will work out.

You need to keep a positive mindset and ride this wave.

You will come out in the new norm and you will get use to it.

Looking back in 5 years time we will wonder how we every practiced pre-COVID days.

Our dental world will change and I truly believe that now is the time that the public will value their oral health. They will no longer see dental hygiene as just getting their teeth cleaned but rather as a much needed medical appointment.

Now is the time to continue educating your clients/patients and the public about a much needed essential service.

If you missed my webinar on 'COVID-19 Strategies on Nourishing Relationships', I have been asked to present this with the Women in Dentistry.

That invitation will be sent out shortly to join in.

Many who have already joined me on this webinar have written me or called me to let me know how excited they were to learn such strategies and just hope that their office will listen and participate.

Sometimes it's just easier and better to have the DDS or owner of your clinic join in and listen/learn for themselves.

I remember when I had one of my Breakthrough Blueprints programs at rdhu and an office from up north came down to join in.

Our member compelled their team to attend.

Because of the distance, they stayed overnight in a hotel.

The DDS reluctantly came but half way through the presentation she was messaging everyone on how amazing some of the strategies were and how excited she was to get back and start to implement!

We all need to do these things together.

We need to work together on strategies to staying connected with our teams and with our clients/patients. Now is not the time to disappear from our clients and not have them hear from us.

We are essential. You are essential. What we do is essential. It is times like these that allow us to reflect on ourselves, who we are, what we do and why we do it.

Remember your why. Remember why you got into dental hygiene. Remember why you joined the practice you are in. Remember your patients/clients that you have encouraged and helped make them get healthy.

They need you now. They need to be reminded to keep up with their oral health for their overall health and prevention of disease.

Thank you for reading. Please find info below for what is coming up and have a great week ahead!

Thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - May 5, 2020
May 5, 2020 at 4:00 AM
by rdhu

What exciting news we shared yesterday to those of you who joined us for The RDH View!

We announced the Crest & Oral B, rdhu RDH CE Relief Program! Dont' worry, we are going to share more information with you tomorrow!

This is our way of saying thank you and to let you know that we are all in this together.

By staying connected and engaged, it helps our mindset from being one of scarcity to being one of possibilities and growth.

Sure, these times have been scary. Especially for those front-line workers and people who have been infected and affected by this disease. But for many of us, this has also been a time of reflection and an opportunity to make some positive changes in our lives.

When have you ever been given the chance to just stay home and be with your loved ones, take time for yourself, with no pressure to have to go anywhere or do anything? (Sorry moms and dads of young school-aged children! I know it hasn't been easy home-schooling!)

I have enjoyed my family time, which is coming to an end this week. All 3 of my kids are starting jobs that they need to get to up north to this week, up at our cottage. For my husband and myself, we will be staying put here in Burlington, ON, as we know that it is frowned upon at this time for people to go up to their cottages, as it creates a burden on the small communities.

I will miss my kids but I am so thankful that I had this time with them. This has been a gift in some respect.

One of the things that Uche reminded me about yesterday is to do a daily check-in at the end of the day to remind ourselves what we are thankful for. Show gratitude at the end of the day for all the things we are grateful for.

So, I opened my journal last night and reflected on my day. And what an amazing day it was...

So grateful for the team I get to work and present with, who are my friends.

So grateful for all our members who make our every day bright and make us want to do more and be more.

So grateful to be in a profession that has such an impact on the quality of people's lives.

Pen to paper. Feels good.

Please find info below for what is coming up!

Enjoy the rest of your week and we look forward to you joining us LIVE on-line!

Thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - January 8, 2020
January 8, 2020 at 5:00 AM
by rdhu

Happy New Year from us to you! We hope you had a great holiday and are all ready to jump into the next decade with a little spring in your step!

It’s always an exciting time when we can have a fresh start and re-assess our life, both personally and professionally, and plan for this year.

If you are feeling a little ‘stuck’ with what to plan for your Professional Portfolio, we have a great line up of courses and topics to share with you. We can also help guide you to other resources. Please feel free to fill out the Audit Compliance Questionnaire and set up a 15-min call with me so that we can help you have a successful, well-organized year from the get-go! The questionnaire is found below!

I have to say we are super busy helping those who are submitting this month. The nice difference between this January versus last January, is that most of our Coaching Clients signed up with us early in the year. They didn’t leave it until they “felt ready” or until the end of the year. So, I would like to encourage those of you who has a CDHO registration number ending in a 5 or 7, to reach out to us ASAP, so that we can help you have a stress-free year. If you are not submitting next January, we can help you too! :)

Wishing you a wonderful week ahead!

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road.

Kindest regards,


Kathleen's Blog - January 14, 2020
January 14, 2020 at 5:00 AM
by rdhu

I was speaking with one of my coaching clients last week.

When we first got on the phone together her voice was tight and stressed. But by the time we hung up, she sounded like a different person altogether! By the end of the call she was relaxed, we were laughing and she had a plan.

What was her main stress?

Making change happen in the practice. She felt like she didn’t have a voice and couldn’t get things done. New initiatives were started in the practice and then would gradually die off and wouldn’t sustain.

She was frustrated because she wanted to do a good job and make things better, but she just couldn’t get any momentum going in her office.

This client’s situation isn’t unique. I hear this a lot. There are many of us (dental hygienists) out there working ‘for’ (I like to say ‘with’) an employer, in a busy office where we feel we don’t have a voice and can’t participate in what we hope to strive for, which is the success of the practice. Where we feel the implementation process doesn’t quite get implemented and maintained (#4 of our Learning Portfolio).

After much probing (pardon the pun) and prodding, I think her main frustration here was that she wasn’t sharing her voice and that there was no set plan. There was no one leading the program that they wished to implement. There was no tracking and therefore no follow-up to help keep that program sustained.

My advice to her (and I present this in some of my programs when discussing making change happen) was to go in with a plan, with confidence, a positive attitude and a smile. Attitude and a positive approach would work much better than going in with a complaint and no recommendation of a strategy to fix or change it.

It is always a good idea to have things written down when approaching the DDS or supervisor of the office and show the pros and cons. Show where you are at today, what you would like to implement and why (perhaps having the Guidelines highlighted, or if you have some documentation that shows the evidence-based research, depending on what it is, etc.). Then have a plan written down, with a Leaders Name for the project attached to it, a strategy plan and a calendar/activity tracker to post in your lunch room to record and track your progress. If it isn’t written down, most likely it’s not going to happen. If it is out-of-sight…it is out-of-mind! Set up a meeting date for follow-up to evaluate the situation and make changes as required….sounds like ADPIE to me!

I have attached the rdhu Transformation Worksheet below if you would like to use this as a template to track some changes in your practice.

Now I know that some may be working in a place that just doesn’t suit them and that this strategy isn't going to work for everyone. If you're not happy, keep your feelers out and look for another practice. Don’t settle…don’t conform. Life is too short to be practicing in a place that doesn’t make you feel good. And if you don’t start looking right away, one year turns into the next and before you know it, all this time will have passed and you will be in the same position that you are in now.

Just my thoughts on this topic…

Wishing you a wonderful week ahead!

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road. We have lots of exciting things coming up!

Kindest regards,


Kathleen's Blog - January 21, 2020
January 21, 2020 at 5:00 AM
by rdhu

Thank you to all of you who were able to join in for our show The RDH View on Saturday! We discussed 'The New Classifications for Periodontal and Peri-implant Diseases and Conditions'. It was a great day and was well received! We've had 2600 people participate on it so far! It is a hot new topic and we share lots of valuable information that you need to know. So if you haven't watched it, you may want to.

We have received tons of emails asking questions about it (ie Is it still available? How do I get the certificate? Will it still be free?). It is still available on rdhu's and an edited version will be uploaded onto the this week. Once it is ready, a detailed email will be sent to everyone. We will also include extra resources and a short quiz to receive a certificate and the best part....yes, it is FREE!

It's so great to do something that you love and when you get to work with people who are simply amazing...Anna Louise Tolan, Kerry Lepicek and Beth Parkes (all The RDH View fellow cast members), I feel truly blessed and so thankful.

We look forward to our next show, which will be held on Friday, April 3 in the evening. Timing to be determined...please stay tuned!

For those of you who do not have Facebook, we can stream it LIVE through YouTube, but we need everyone to go onto our Channel and subscribe. Can you help us and subscribe to our YouTube Channel? We need 1000 subscribers in order to do a LIVE event. We need your help!

Wishing you a wonderful week ahead!

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road. We have lots of exciting things coming up!

Kindest regards,


Kathleen's Blog - January 28, 2020
January 28, 2020 at 5:00 AM
by rdhu

The end of the month is fast approaching! This is a friendly reminder to make sure you have completed your Self-Assessment. We all need to complete the Self-Assessment, even in our Audit year; otherwise, you will be set for next year's audit selection!

We are almost finished reviewing the portfolios for our clients who are submitting this month! So proud of them and all the hard work they have put into their SMILE Portal!

I am presenting a Quality Assurance workshop this weekend! If your registration number ends in 5 or 7, you will be required to submit in January 2021! We strongly encourage you to start the process NOW. We often hear, "Oh I want to wait until I have more hours" or "I want to wait until I get it started"...my advice to you is this....The time is NOW! Similar to someone wanting to get in shape before they hire a personal trainer or someone who wants to clean their house before the cleaning lady arrives! :) Join me this weekend and be set for a great year ahead! I'm excited!

Wishing you a wonderful week ahead!

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road. We have lots of exciting things coming up!

Kindest regards,


Kathleen's Blog - February 4, 2020
February 4, 2020 at 5:00 AM
by rdhu

Thank you to all of you who joined us for the Quality Assurance Weekend Workshop! We had a great group and everyone seems to be on the right path for 2020!

One of the things that came out of this weekend was how much everyone realized we all need a coach! In this case, a Quality Assurance Coach. We can do things so much better when we have that person linked arm-and-arm with us and say, we totally got this!

Coaches help you reach your full potential by helping you to stay focused on what's important. They make you accountable for your actions and save you so much time and unnecessary stress. A good coach increases your self-confidence (I can't tell you the number of people who go through an entire transformation by the time we are done a coaching session! They start out stressed about their portfolio and end up excited about all the things they can add to their profile). And a good coach can help you spot your blind spots, which can lead to greater self-understanding and awareness.

Even coaches need coaches! I have different types of coaches in my corner. I have my marketing/business coach; my presentation/professional coach; my daily habits/routine coach, just to name a few! Life can be complicated. We can get stuck. Having someone who has YOU in their best interest is a great way to succeed!

For this weekend coming up, if you are free on Friday, Linda McLarty, from Germiphene will be presenting on the most updated IPAC Guidelines in the morning and I will be presenting on Quality Assurance in the afternoon. I would love to see you!

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road. We have lots of exciting things coming up!

Wishing you a wonderful week ahead!

Kindest regards,


Kathleen's Blog - February 25, 2020
February 25, 2020 at 5:00 AM
by rdhu

I am here busy preparing my presentations for the Pacific Dental Conference that is next week in Vancouver! The two lectures I am presenting on the Thursday I have presented in the past, but yet it is still taking me hours...no days to update and prepare! It reminded me to share with you that if you have taken a course at rdhu in the past, it will never be the same course if you 're-take it'.

For instance, Anna Louise Tolan presented 'Essentials for Documentation' last weekend and we had some participants who have taken it in the past and commented:

"I have taken this course in the past and can't believe the new material that was added! A course worth taking." "I feel prepared to add the New AAP Documentation and understand what is required of me."

All of our presenters spend hours and hours creating and updating programs to ensure that you receive the most current evidence-based research. We love doing it and know how much you appreciate it. So thank you!

If you are going to the PDC next week, please let us know! We would love to see you there.

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road. We have lots of exciting things coming up!

Wishing you a wonderful week ahead!

Kindest regards,


Kathleen's Blog - March 10, 2020
March 10, 2020 at 4:00 AM
by rdhu

Imagine if you were asked to present in front of potentially 300 people.

Not next week or next month, but tomorrow!

Zero warning.

Very little time to plan your words and prepare.

Would you do it?

Well, Beth Parkes, our Educational Director, did!

We are so proud of Beth, who was asked at the last minute to fill in for a speaker at the Pacific Dental Conference in Vancouver, who had to cancel. Beth had every opportunity to say no, but she didn’t. She stepped out of her comfort zone (one of which includes planning and being prepared) and said “yes”!

Speaking at the Pacific Dental Conference is a big deal for a presenter. I know for me it was on my ‘bucket list’ and I am thrilled to have presented four times there last week. It is one of the biggest conferences in Canada, is highly regarded by our profession and typically you have to have been ‘scouted’ to be asked to present there.

So, Beth saying yes was amazing! It was stressful no doubt, the night before as well as the morning of. Having Mellissa with us was so helpful as well as Mellissa was able to help with all the last-minute technical issues, organizing, handouts etc.

It reminds me of how many times we can potentially lose great opportunities by not stepping out of our comfort zone.

Do you step out of your comfort zone? In our comfort zone, there is a sense of familiarity, security and certainty. When we step outside of our comfort zone, we're taking a risk, and opening ourselves up to the possibility of stress and anxiety; we're not quite sure what will happen and how we'll react.

But more times than not, once you take on something that isn’t quite your norm, and you aren’t sure of the outcome, it offers you the opportunity for growth and for change!

Keep an open mind when an opportunity comes your way….you never know where it might take you and what doors you may open…

Thank you for reading and for your support. Please find more information below on what is coming up at rdhu and on-the-road. We have lots of exciting things coming up!

Wishing you a wonderful week ahead!

Kindest regards,


Kathleen's Blog - March 17, 2020
March 17, 2020 at 4:00 AM
by rdhu

How quickly things have changed since our last On-Track Tuesday!

In the midst of unpredictable and challenging times, there are certain aspects of our lives we can focus on. Family times and sustaining meaningful relationships…things that we often don’t always have enough time for in our busy lives. The balance between our personal and professional lives is always one that commands our ongoing attention.

I wanted to share a few things with you because when you self-isolate, it can feel very lonely and quite frankly, scary. We need to remain close to people. As humans, we are social beings and when we are put in ‘social distancing’ it can make us feel lonely and disconnected. We need to make an extra effort to stay connected during these times.

What we are doing with our rdhu team, and I hope it might be something for you to consider with your team, is we are getting online together through Zoom every morning to do a ‘check-in’. It’s not texting. It’s not an email. It’s actually getting online to see each other…to ‘check-in’. How is everyone feeling? What is new with the family, new news?

Would you consider doing this with your team? Something to think about. What can you do to feel connected and take advantage of these times during our ‘home isolation days’ that will help your practice?

Perhaps now is the time to review your current practice guidelines and protocols to ensure you are current and in compliance. When you return to practice, you can be empowered to institute any changes that you feel are required.

Perhaps you don’t have a Sleep Apnea Screening Protocol in place. Or a system for CAMBRA. Perhaps it is time to update your Oral Cancer Screening Protocol or your Periodontal Disease Management.

Looking ahead to when you are back in the office and having something positive to focus on will help you get through these days. Even if you take an hour or two a day.

So many of us are glued to our phones, Social Media and the News. You need to take time for something positive to help keep you driving forward.

That, plus take at least one or two walks a day. Keep up with your fitness and feed your body with the right fuel. We can help you feed your mind with some good learning and connection.

1. We will be offering a LIVE online series that we will share with you via email shortly:

Cambra, Sleep Apnea Screening Protocol, Periodontal Disease Management and Oral Cancer Screening…

2. This email is going out to our Ontario RDH’s, we are going to go LIVE tomorrow with Gina Bailey from the ODHA to discuss Employment Issues in light of the COVID-19. If you have any questions, please email info@rdhu.ca and we hope to be able to address them as best as possible. We are going LIVE at 2pm and will send an email out tomorrow morning (Wednesday, March 18) with the link regarding this.

3. Beth Parkes and myself will be offering a 3 day 1-hour Live Online Quality Assurance Workshop so we can help those who would like to work on their QA Records. We have received many texts, emails, and Social Media messages from people working on their SMILE portal. Even from members who are submitting in 2023! Please find info below to register.

2020 matters to those whose numbers end in 5 and 7, 4 and 9 & 3 and 8.

Let’s do what we can now during this time.

Please stay safe. My heart is with you and your families.

Kindest regards,


Kathleen's Blog - April 28, 2020
April 28, 2020 at 4:00 AM
by rdhu

I hope you are keeping well and busy!

There has been a lot of activity here at rdhu and it's exciting to see so many of you engaged with our profession and participating in the activities!

We love hearing from you, so please keep the engagement and connection going!

There are a few things that I wanted to mention:

1. Last Monday, April 20th, I did a FREE webinar on 'COVID-19 Strategies ~ How to Nourish Your Relationships'. If you attended you should have received the follow-up email with all of the extra resources available. I will be doing this again next Friday, May 8th at 3pm EST. We have approximately 300 people on the waiting list for those who couldn't get on last week, you will receive an email shortly with log in info.

If you are interested in joining us please click here. This is definitely a team event, so please feel free to forward this to other members of your team. I will also give you the Power Point that you can use with your clients and patients after the webinar and share a strategy that you can implement in your practice.

2. With only a couple of days left in April, I want to make sure that you have taken advantage of the Free Crest Toothpaste samples and have placed your order!

We are able to receive one order per month, so make sure you do this now, before the end of the month and then again in May and then June.

This is the first time that we are able to get samples delivered to our homes!

Remember, this is a great way for you to prepare little gift packs for your patients/clients and also a great way for you to try the products and do your own Action Research Project with your families!

You can tie this in with the COMPASS program as well (which is a free CE program). Click here to order your samples and Compass 3rd Edition. Compass was sold out for one day so if you tried, it is now available.

Please note, you will need to change your address to your home address. Do not put 2 addresses in or they will not send it.

3. Bisco is holding their last of the 4-part Instrumentation series this week. Please find information below. This is a free series that they are offering. The last 3 webinars will be found at the link below as well.

Enjoy the rest of your week and we look forward to you joining us LIVE on-line!

Thank you for being a part of rdhu!

Kindest regards,


Kathleen's Blog - April 21, 2020
April 21, 2020 at 4:00 AM
by rdhu

Wow! When I look at this On-Track-Tuesday email and all of the events that are coming up, I have to say that I am super proud of our team and presenters.

We pivoted and re-invented to suit the times that we are in! We learned new technology. We stepped out of our comfort zones. We changed our live events to live streaming and have received really great response from those who have attended.

So, thank you so much to all. This is really what we all have to do.

We have to look at where we are at, think outside the tray, and think about things we can do NOW amidst the COVID-19, to ensure our patients and clients are taken care of and that they will return to us when this is behind us.

Yesterday, we had 600 people on our webinar ‘COVID-19 Strategies’ where we shared some ideas on nourishing relationships with our teams and with our clients and patients. We had people on a waiting list so we will hold another one.

Please stay tuned for the next date.

What really excited me was all of the positive emails we received following that webinar. It ignited many to think outside the box and to take action! Many started right away! Planning meetings with their teams to discuss what it could look like. What we like to call Thinking Outside of the Tray! That’s what we have to do right now. We have to look at what we can do to be ready for our new normal.

We can’t think “How are we going to get through this?” but rather “What do we have to change to get through this?” “How can I contribute in a new way?”

For those who were on the webinar with us, I have prepared the follow-up email today and will send it out tomorrow!

We look forward to sharing this webinar again. It is something that I am super excited about!

Please find below things that are coming up! I encourage you to Think Outside the Tray. Do something that may make you a little uncomfortable and join us on one of our Live-Streaming events. We promise not to disappoint!

When this is all behind us and we look back at this time, let's be proud of what we did and who we became.

Please stay safe and have a great week ahead!

Kindest regards,


Kathleen's Blog - March 24, 2020
March 24, 2020 at 4:00 AM
by rdhu

I hope this email finds you well and that you are managing in these unprecedented times.

We know many of our members are keeping busy doing fun family games, taking hikes and keeping busy with online CE. The sun is shining as I am typing this morning, the birds are chirping outside my window and I know today is going to be a great day. I look forward to Day 2 of our Online Quality Assurance Workshop and also to connecting with our rdhu team via Zoom.

I also got my mom, who's 85, on Zoom and now, along with my 3 other sisters, we are doing nightly dance parties after dinner. We chat for a few minutes and then play a song we pre-select and dance. Its definitely helping us feel more connected and less isolated during this quarantine!

I am wondering if any of you have considered what was in last week's On-Track-Tuesday?

Did you reach out to your team to suggest getting online together through Zoom every morning to do a ‘check-in’. Remember, it's not about texting or sending an email. It’s actually getting online to see each other…to ‘check-in’. How is everyone feeling? What is new with the family, new news? If you click here it will take you to Zoom where you can set up a free account and give it a try. Schedule a time every day and send an invite to your team.

Have you started to think about things you can do to prepare you to going back to practice? This is a great thing to do so that you don't feel disconnected right now from your practice and for when you return.

Connecting with your team now and putting some plans in place for your return will create momentum, help keep your mind positive and active, and give hope for the future.

We have a busy week planned here at rdhu.

Last week we held a LIVE online webinar with Gina Bailey, from the ODHA. We have new information to share since then, so we will be holding another one with 'The RDH View' and Gina, this coming Thursday, March 26th at 2pm. We will also be discussing Quality Assurance and provide ideas and resources to help keep you current with your CQI Activities. Click here if you would like to join us!

Bisco is holding another FREE Instrumentation workshop tomorrow night. Please find info below.

Beth Parkes and myself are offering a 3 day 1-hour Live Online Quality Assurance Workshop so we can help those who would like to work on their QA Records. We held our first one yesterday and it went really great! We received such positive feedback, which we really appreciated and we love doing this! We are holding another one next week.

We have received many texts, emails, and Social Media messages from people working on their SMILE portal. Even from members who are submitting in 2023!

2020 matters to those whose numbers end in 5 and 7, 4 and 9 & 3 and 8.

5 and 7 will submit in January, 2021 (for the years 2018, 19 & 20)

4 and 9 will submit in January, 2022 (for the years 2019, 20 & 21)

3 and 8 will submit in January, 2023 (for the years 2020, 21 & 22)

Let’s do what we can now during this time!

Please stay safe. My heart is with you and your families.

Kindest regards,


Kathleen's Blog - March 31, 2020
March 31, 2020 at 4:00 AM
by rdhu

We hope all is well with you and your families.

What an unprecedented time we are all facing.

It’s tough to stay positive when so much negativity is going on in the world. But we must have faith in ourselves and in our profession.

We have to know that this too shall pass.

But things will never be the same and that’s for sure.

As they say, the only constant is change.

Do you remember how we practiced back in the early 80’s? (I was dental assisting in those days).

Well if you don’t remember, it was before HIV/AIDS.

Masks and gloves were rarely worn and we didn’t have any of the infection control practices we follow today.

We had to change and adjust to changing needs.

And it all seemed so foreign and so overwhelming.

But now if we look back to those days, we would cringe to think of how we used to practice.

The same will be for us in the future when we look back to pre C-19 days.

We will get used to our new reality. It will become our new norm and the way we used to do things will seem so antiquated.

We will adapt. We will make the changes and life will go on.

What we need to focus on now (besides our families of course) is ensuring that you take time for yourself and how you can stay connected as a professional.

Our livelihood ended abruptly. Our work is a big part of who we are, and what we do! But business doesn’t have to end.

It takes time to adapt. So forgive yourself for the up and down moods that you are currently experiencing.

For me, I have been pretty much self-isolated for the last 6 months, in a way!

When I broke my leg and ankle over the Thanksgiving Weekend, I was bed-bound for 3 months and was still homebound for 1+ month after that.

I was getting excited to go back to our beautiful rdhu office after the 'Pacific Dental Conference' in early March and then boom! I was only at the office for one hour, fell ill and had to head home.

So, I totally understand how tough this is for everyone. But I always have the faith that this too shall pass and look for the positive in every situation.

Stay busy with your learning. Keep growing as a professional. Stay connected with your team and know that this is the time to ‘Nurture your Relationships’ with your clients/patients.

Staying busy, connected and learning will help shift your mindset and keep you focusing on other things.

Just because we aren’t physically able to be with our clients doesn’t mean that all business has to end. We need to nurture these relationships to make sure that they are still there and wanting to come back to see us once we are all back in our practices.

Let that sit for a bit and I look forward to sharing some ideas on how you can nurture those relationships :)

Please see below for some events that are coming up.

Please stay safe. My heart is with you and your families.

Kindest regards,


Kathleen's Blog - April 14, 2020
April 14, 2020 at 4:00 AM
by rdhu

I hope you had an enjoyable long weekend of celebration! I know it will be an Easter/Passover holiday that we will never forget!

I know many of us feel like most days just blend into the next. It has been 6 weeks today since I have been home in isolation and honestly, if it wasn't for my weekday routine, I would still feel this way.

All of us here at rdhu make a point to make sure that our Saturdays and Sundays are different from our Monday to Friday. Monday to Friday I have my morning routine of taking a brisk walk around my neighbourhood, followed by a 20 min work-out, journal, etc. and then ready to start work by 9:30am. Saturday and Sunday's I take it easy and read and hang with my family during the day. I have also picked up playing the piano again (It's been over 30 years!).

For many of you, your routine has been totally thrown off and I am sure by now you have set in to your own schedule as well.

I want to encourage you that even though you may not be working, you can still do things for your practice during the weekdays. This is your opportunity to stand out from the crowd! What is your life going to look like when everyone is heading back to work? What can you do to help grow your practice, and nourish your relationship with your clients to ensure that they are going to be coming back to you when it's time? What can you do to shine to your employer? Out of sight out of mind, isn't going to be good for post-C-19 days.

Now is also the time to grow as a professional. Take this opportunity to take as much CE as you can and grow your mind, so that you can maintain an abundance mindset and grow your practice. It will give you hope and purpose as well.

On Monday, April 20th at 2pm, I am going to hold a Free live webinar that you are welcome to join.

I encourage you to share this with your DDS and Office Managers, etc. If you are Independent, I encourage to invite your team! Please share this link and register: www.rdhu.ca/covidplan

We have a lot of exciting events and courses coming up! We have also received some really great 'testimonials' from some of our members who have participated in the online live streaming courses and share them below.

We are bringing rdhu to your living room in as many ways as possible. And remember, the rdhu experience isn't just about that one particular course. We layer it with an Activity Page and lots of extra resources!

Please stay safe and have a great week ahead!

Kindest regards,


Kathleen's Blog - April 8, 2020
April 8, 2020 at 4:00 AM
by rdhu

I had quite a day yesterday...hence, On-Track-Tuesday is being delivered on Wednesday!

Last week Wednesday, my computer crashed and yesterday I found out that they couldn't retrieve my files. The technical issues continued...

Bad timing, right?

Anyhow, today is a new day. Got up...dusted myself off and here we are! Another beautiful sunny day.

Boy, we are all living on a roller coaster of emotions these days but I think over all for me, I have been able to sustain a positive mindset. I hope you have been too!

One of the things that has really worked for me is diving into my work, connecting with my team and strategizing on ways to look forward to the future.

I know many of you are diving into your Continuing Education Online and I think that is a great idea! What better way to keep your mind growing and learning new things versus being stuck in a place based on fear and uncertainty.

We have been really trying to do our best here at rdhu to give back to our community. We know that we are all in different situations at this time....

  • some of you are being audited this year
  • some of you aren't being audited this year but would like to keep up with CE
  • some of you are working for an office that is encouraging and supporting you to continue with your CE and organizing some team CE
  • some of you are taking advantage of the time off to catch up on CE
  • some of you are experiencing financial stress

...just to name a few situations!

We are here for you and we want to support you as best as possible. Please, if there is anything in particular that you need, reach out and we can create a package that can help you.

I am currently working on a campaign for dental offices/dental hygiene offices to stay connected with your patients and your clients. Please click on here to see the video and register at www.rdhu.ca/covidplan if you would like more information that will be delivered shortly.

Below you will find a variety of ways that we can help you by offering some FREE events, and resources. We will be creating 'complete bundles' for your learning portfolios to full-day events that have been transformed from being held at rdhu to now being held online!

We are bringing rdhu to your living room. So whatever works below, for your situation, we hope to help out as best as possible.

Please stay safe! My heart is with you and your families.

Kindest regards,